Remote Patient Services Representative

We’re looking for a detail-oriented and motivated Remote Patient Services Representative to join New Paradigm Staffing, a growing healthcare staffing agency focused on remote patient-facing opportunities. This role is perfect for someone who enjoys helping others and wants to make a positive impact in healthcare. You’ll assist patients with questions, appointment needs, billing inquiries, and more. What You’ll Do Handle inbound patient calls with professionalism and empathy Provide support with appointment scheduling, billing questions, and general inquiries Research patient accounts to resolve issues Document all interactions accurately Follow HIPAA and confidentiality standards What We’re Looking For Excellent communication and problem-solving skills Customer service experience, preferably in healthcare Ability to stay organized and calm under pressure Why You’ll Love Working Here Fully remote position Supportive environment with on-the-job training Meaningful work helping patients every day Growth opportunities within healthcare support Apply today and grow your healthcare career with us.