Remote Member Support Consultant

AO Globe Life is seeking motivated professionals to join our growing remote team in a client-focused role supporting individuals and families across the United States. In this opportunity, you will help clients understand and access essential benefit programs while building strong relationships and providing dependable service. This fully remote position offers structured training, mentorship, and pre-scheduled client consultations. There is no cold outreach or door-to-door sales involved. If you enjoy helping people, communicating clearly, and working independently, this role provides a meaningful path to build a long-term career from home. Key Responsibilities Conduct scheduled virtual consultations with clients using Zoom Identify client needs and guide them through available benefit options Explain coverage details and enrollment steps clearly and professionally Maintain organized digital records and manage follow-up communication Deliver excellent client service while building long-term relationships Participate in regular training sessions and team meetings for continued development Qualifications Strong verbal communication and interpersonal skills Organized, dependable, and comfortable working independently in a remote setting Confidence using video conferencing platforms and digital tools Motivated by service-oriented and purpose-driven work Customer service, sales, or client relations experience is helpful but not required Requirements Must be authorized to work in the United States Reliable internet connection Windows-based computer with webcam capability Training and Support AO Globe Life provides comprehensive onboarding for every team member, covering product knowledge, compliance standards, and effective client communication strategies. Ongoing mentorship and weekly virtual training sessions help strengthen leadership, service, and relationship-building skills. Our team structure emphasizes collaboration, accountability, and growth. You will have direct access to experienced mentors and leaders dedicated to supporting your professional development. What You Can Expect Working with AO Globe Life allows you to build a professional career while working remotely from anywhere in the United States. The environment combines independence with strong team support, giving you flexibility while maintaining clear goals and structure. This opportunity also offers long-term career growth through continued learning, advancement opportunities, and leadership pathways for those who demonstrate strong performance and initiative. Who Succeeds in This Role Communicative, empathetic individuals who value professionalism and service Organized professionals who can manage responsibilities in a remote environment Growth-minded individuals committed to ongoing learning and development Team-oriented professionals who collaborate effectively while working independently About AO Globe Life For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization proudly serves union members, credit unions, and veterans, offering financial protection programs that help families prepare for the unexpected. As a remote-first organization, AO Globe Life focuses on service, stability, and opportunity—empowering team members to grow personally and professionally while supporting families nationwide.