Remote Member Solutions Specialist

AO Globe Life has proudly served veterans, labor union members, credit union members, and their families for more than 70 years. Our mission is rooted in service, integrity, and long-term impact—helping families protect what matters most through reliable supplemental benefit solutions. We are expanding our remote workforce and seeking service-oriented professionals who want flexibility, professional growth, and the opportunity to make a meaningful difference in a fully remote environment. What You’ll Gain 100% remote work environment from anywhere in the United States Flexible scheduling that supports work-life balance Pre-qualified client consultations provided — no cold outreach required Comprehensive training and licensing support Weekly direct deposit Monthly and quarterly performance bonuses Union representation through OPEIU Local 277 Leadership development and advancement opportunities Recognition programs and performance-based incentives A stable organization with a 70+ year legacy of service What You’ll Do Connect with individuals who have requested information about benefit programs Understand each client’s needs and provide personalized guidance Explain life and supplemental benefit options in a clear, professional manner Support clients through the enrollment process and provide follow-up communication Assist existing clients with policy updates, reviews, and general support Maintain accurate digital records and ensure compliance standards Participate in training, mentorship, and team development sessions Who Thrives in This Role Strong communicators who enjoy helping others Self-motivated professionals comfortable working independently Organized individuals who can manage schedules and digital systems effectively Candidates confident using Zoom and other virtual platforms Customer service or client-facing experience is helpful but not required Individuals open to coaching, mentorship, and continuous improvement Requirements Authorized to work in the United States Reliable internet connection Windows-based laptop or desktop computer with webcam Must be physically located within the United States Eligible to obtain a Life Insurance License (licensing support provided) About AO Globe Life AO Globe Life partners with unions, credit unions, and veteran organizations nationwide to provide supplemental benefits that help protect working families. Our organization is built on trust, long-term relationships, and a commitment to service—both to our clients and our team members. Apply today to build a flexible, purpose-driven career with long-term growth potential.