Remote Member Services Representative

AO Globe Life is actively hiring Remote Client Support Specialists to assist families and individuals nationwide in accessing essential supplemental benefit programs—all from home. This mission-driven, remote-first opportunity is designed for professionals seeking meaningful work, professional growth, and long-term stability. Whether you are early in your career or pursuing a new direction, this role offers structured development, flexibility, and a clear path for advancement within a supportive team environment. Key Responsibilities Conduct virtual consultations to understand each client’s needs Guide individuals and families through available benefit options with clarity and professionalism Support clients throughout the enrollment process Maintain accurate and organized digital records Provide timely follow-up and deliver a high level of client service Participate in ongoing training, mentorship, and team collaboration What We Offer 100% remote position available to U.S.-based candidates Flexible scheduling to support work–life balance Inbound client interest — no cold calling or door-to-door outreach Weekly pay via direct deposit Comprehensive training and licensing support Performance-based bonus opportunities Clear advancement pathways into leadership roles Collaborative, service-focused team culture Who Thrives in This Role Strong communicators with a client-first mindset Organized, self-motivated professionals who work well independently Individuals comfortable using Zoom and cloud-based digital tools Backgrounds in customer service, consulting, hospitality, or client-facing roles (preferred, not required) Growth-oriented professionals who value coaching and continuous development Requirements Authorized to work in the United States Windows-based laptop or PC with a working webcam Reliable high-speed internet connection About AO Globe Life For more than 70 years, AO Globe Life has partnered with unions, credit unions, veterans’ organizations, and associations to provide supplemental benefits that protect working-class families nationwide. As a remote-first organization, we are committed to integrity, service, and empowering our team members to build meaningful, flexible careers. If you’re ready to grow your career with purpose, flexibility, and long-term opportunity, apply today.