Remote - Medical Receptionist

1. About Our Client:

The organization operates within the healthcare and chronic care management industry, addressing challenges related to population health. It supports healthcare providers and their patients by delivering value and quality service. The company is in a growth phase, functioning as a startup aiming to improve care delivery in a dynamic healthcare environment.

2. About the Opportunity:

The Remote Medical Receptionist will serve as the primary point of contact for incoming calls, managing communications efficiently in a high-volume setting. This role supports the organization’s operations by directing calls appropriately, resolving minor inquiries, and facilitating appointment scheduling. It contributes to maintaining effective communication channels crucial for patient and provider interactions.

3. Responsibilities:

• Handle all inbound calls, screen purpose, and direct to appropriate department or team member

• Route messages and escalations accordingly

• Schedule and reschedule appointments

• Perform administrative and clerical support tasks

4. Requirements:

• Minimum one year experience in Customer Support, Administrative, Healthcare Reception, Provider Office, or Patient Relations role

• Preferred: One year clinical experience

• Preferred: Active Clinical Multi-State/Compact License

• Excellent written and verbal communication skills

• Strong interpersonal and customer service skills

• Ability to handle and deescalate escalations professionally

• Basic knowledge of administrative and clerical procedures

• Experience with Microsoft Office Suite or similar software

• Associate''s Degree or equivalent preferred

5. Pay Range and Compensation Package:

• Pay: $14.50 per hour

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.