Description Our team is opening positions for customer-service professionals seeking an opportunity to work with the largest luxury group in the world. We are looking for enthusiastic candidates eager to provide “first-class,” customer service that stands apart from the rest of the industry. This team will work remotely for our luxury brand clients. Team members will provide “white-glove,” assistance via written correspondence (email) and telephone support directly to consumers as well as third-party distributers. As a representative of the brand, team members will become experts on client products and services in order assist customers with orders, product inquiries, and troubleshooting issues/complaints. THE PERKS Speaking from our experience, we joined this company because of the opportunity. We stay because of the people. But these perks also help: Guaranteed $16/hr Growth potential. We hired all throughout COVID and are still growing. We are obsessed with promoting from within--learn to lead others and take that next career step. Employee wellness, community service opportunities and team engagement programs. An environment of diversity and inclusion. Paid Training YOUR PROFILE Well-spoken, quick thinker. High communication skills (written and verbal). Energetic and enthusiastic. High personal standards of excellence. Eager to be successful, driven to win. High-end retail experience is a plus. Experience with wine and spirits is a plus. Salary & Ben The compensation package for this position includes a base hourly pay plus sales & performance incentives Qualifications Skills Behaviors Preferred Enthusiastic : Shows intense and eager enjoyment and interest Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well : Motivations Preferred Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization Work-Life Balance : Inspired to perform well by having ample time to pursue work and interests outside of work Growth Opportunities : Inspired to perform well by the chance to take on more responsibility
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