At Meadow, we’re reimagining end-of-life care - a $23B industry untouched by modern software or service thinking. In under a year, we became the largest cremation provider in Los Angeles, with 80+ NPS and hundreds of families served monthly. Now we’re scaling across the U.S. and hiring globally.
We believe great people live everywhere. Our team works across continents and time zones, grounded by shared values: high standards, deep empathy, and a drive to do work that matters.
Learn more about our global teams here. If this sounds like your kind of team, we'd love to hear from you.
About The Role
As an Inbound Sales Representative, you’ll be the first voice families hear when they reach out. You’ll guide them with clarity and compassion - no cold calls or pushy tactics, just meaningful conversations that help people make one of life’s most important decisions with confidence.
You’ll manage warm, inbound leads from first contact to close, helping families feel confident in their decisions and supported every step of the way. Every call is a chance to make someone’s life a little easier, and every conversation reflects our standard of unmatched hospitality.
A quick note, because many candidates wonder about it: People often assume this work is emotionally heavy, but our team consistently finds it deeply meaningful and surprisingly uplifting. The role is rooted in hospitality, clarity, and human connection, not sadness. Rather than feeling heavy, the work offers a unique sense of purpose as part of a modern, compassionate company transforming an outdated industry and bringing dignity, transparency, and warmth to families across the country.
What You’ll Do
- Own warm inbound leads end-to-end - from first call to close - using Meadow's consultative playbook.
- Guide families through cremation options with clarity and care, helping them make a confident decision in a single conversation when possible.
- Run a disciplined follow-up rhythm across phone, text, and email so no family falls through the cracks.
- Hit revenue targets while holding strong close rates and quality scores.
- Move fluently across our stack - HubSpot, Aircall, GSuite, Slack, and our case management system.
Requirements
- 2+ years of B2C sales experience
- Strong written and spoken English.
- Confident, empathetic communicator who explains clearly, listens well, and excels on the phone.
- Self-driven seller motivated by both impact and performance; emotionally steady and highly coachable.
- Comfortable working independently and managing a consistent follow-up rhythm.
- Familiarity with HubSpot or comparable CRMs (Salesforce, Zoho, etc.).
- A home setup that supports the work - see our tech requirements for details.
Bonus Points
- Experience selling in high-trust categories (insurance, healthcare, travel, etc.).
- Spanish fluency — many of the families we serve speak it.
Details:
- Remote, full-time
- Compensation: $6-$10/hr OTE
- Base rate plus a real, sizable bonus tied to deals closed, conversion performance, and overall team success.
- Targets are designed to be hit, with additional bonus opportunities beyond OTE for top performers.
- Tools: HubSpot (CRM), Aircall (phone), Slack, and our case management system
- Schedule:
- Full-time, 8-hour shifts on a consistent weekly schedule
- Days: Monday–Friday, Tuesday–Saturday, or Sunday–Thursday
- (weekend availability a plus)
- Available shift windows:
- AM (start 6–8am EST)
- PM (start 1–4pm EST)
- Night (start 8–10pm EST)
Why You’ll Love Working With Us:
- We’re a real business, built to last. We’ve proven our model in LA and became the largest independent funeral home in California in less than two years. We’re now going national. And plan to grow for years to come.
- A serious employer for global teammates. We have years of experience running distributed teams. Same 1:1s, check-ins, and career paths as our U.S. team - same expectations, same opportunities.
- People stay. Regrettable turnover is very low. Don't take our word for it - read our Glassdoor reviews.
- Fair compensation with real upside. Base pay benchmarked globally. Top performers consistently earn the full bonuses.
- High care, high standards. Real investment in training and growth, honest feedback, no burnout culture.
- Benefits: PTO, 10 paid holidays, paid training, fully remote.
- Purpose-driven work: Real impact during one of life's most meaningful transitions.
Apply Now
We’re just getting started, and we’re looking for people who want to grow with us. If you’re excited about making an impact, building meaningful relationships, and launching a successful career in sales and tech, apply today. Even if you don’t meet every qualification, we encourage you to apply—your passion and potential matter more than checking every box.