Overview
Analyze and correct internal data issues, while also building process and data visualizations to manage the integrity of future data. This position is designed to not only assist in the infrastructure related to existing processes and data points within PowerSchool, but also to identify the means of integrating new processes and datasets. Data & Business Process Analysts work to identify gaps in process and data with key stakeholders from other departments, while also auditing the successful execution of live processes.
Responsibilities
Essential duties and responsibilities
include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Fielding and Correction of data issues
Internally audit & correct company CRM data
Define system requirements for Biz Apps and test related development changes
Development and management of a request queue
Acquisition data and process management
Validating field transitions with CEO Admin and related departments
Workflow testing and data analysis
System enhancement projects
Liaison between departments and developers/consultants
Drivers of requirements and data testing
Creation of data visualizations using platforms such as Excel, Domo, and Salesforce
Qualifications
To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Qualifications Include
1-4 years of experience in a technology setting working with internal CRM/ERP/BI tools
Direct experience with Salesforce CRM
Experience with handling data sets both in their natural environment (i.e. within the company database) and outside of the system (i.e. Excel, Domo)
Intermediate Excel skills, including pivot tables and vlookups
Ability to manage multiple competing priorities
Effective communications skills
The ability to work cross-functionally to effect change in our systems and our data
The willingness to dive into the detail to resolve even the smallest of issues