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I’m helping Dreamstravelcr find a top candidate to join their team part-time for the role of Remote Customer Support . Ayudarás a transformar sueños de viaje en realidades memorables, creciendo profesionalmente en un equipo de apoyo. Compensation: USD 35K - 50K/year Location: Remote: Argentina Mission of Dreamstravelcr: "" What makes you a strong candidate: You are proficient in Customer service. You have the potential to develop in Upselling, Sales, Booking platforms. Spanish - Conversational English - Fully fluent Responsibilities and more: About Us: At Dreams Travel CR, we are a growing service-based company dedicated to creating personalized, stress-free experiences for our clients. We pride ourselves on excellent service, attention to detail, and building lasting relationships. Job Summary: We are looking for a friendly, organized, and customer-focused Customer Service Representative to join our team. In this role, you will be the first point of contact for clients, helping them plan, manage, and enjoy their experiences from start to finish. Key Responsibilities: - Respond to customer inquiries via phone, email, and social media in a timely and professional manner. - Assist clients with coordinating and booking services (accommodations, packages, activities, and related arrangements). - Resolve customer issues and provide solutions with a positive attitude. - Maintain accurate client records and service details. - Provide personalized recommendations based on client needs and preferences. - Follow up with clients before and after services to ensure satisfaction. - Collaborate with team members to deliver excellent service. Qualifications: - Previous customer service experience (industry experience is a plus). - Strong communication and interpersonal skills. - Excellent problem-solving abilities. - Organized and detail-oriented. - Comfortable using computers, systems, and social media platforms. - Passion for helping others. Preferred Skills: - Experience with booking or reservation platforms. - Sales or upselling experience. - Ability to multitask in a fast-paced environment. What We Offer: - Flexible work environment. - Opportunity to grow within the company. - Performance-based incentives (if applicable). - Supportive and positive team culture. Your potential leader(s): Jerrika Soto Lindo -