Who We Are
We’re a people-first organization on a mission to protect families and empower careers. For more than
60 years
, we’ve helped working-class individuals across North America secure their financial futures — while giving our team the tools, training, and flexibility to build a career that fits their life.
What sets us apart isn’t just what we do, but
how we do it
. We value integrity, growth, and community. Every member of our team plays a key role in creating a supportive, growth-oriented culture where success is earned through effort, teamwork, and purpose.
Through partnerships with
unions, associations, and community organizations
, we’ve built a reputation for delivering benefits people can trust. As we continue to expand, we’re looking for motivated professionals who want to make an impact while developing a meaningful, long-term career.
What You’ll Be Doing
In this role, you’ll be the first point of contact for families who rely on us for protection and peace of mind. Your focus will be helping them understand their benefit options, answering questions, and ensuring they feel confident about their coverage.
This isn’t a call-center job — it’s an opportunity to
educate, connect, and make a difference
. You’ll guide clients through important decisions, making sure every interaction is clear, respectful, and helpful. Over time, you’ll build relationships that last and contribute to the financial security of the people you serve.
Day-to-Day Responsibilities
Connect with clients to review their benefits and address questions or updates
Simplify complex coverage details so families can make confident decisions
Maintain consistent follow-up and personalized communication
Work closely with leadership to improve systems and client experience
Participate in training, mentorship, and ongoing professional development
Who Thrives Here
Excellent communicators who genuinely enjoy helping others
Organized, dependable self-starters comfortable working remotely
Team players who bring a positive attitude and strong work ethic
Individuals eager to learn, grow, and take on new challenges
Must be legally authorized to work in
Canada or the United States
Experience in customer service, sales, or insurance is helpful — but not required. We’ll provide all the training and guidance you need to succeed.
Why You’ll Love It Here
Freedom to work from anywhere
with a fully remote setup
Weekly pay and monthly bonuses
based on performance
Hands-on mentorship and skill development
from experienced leaders
Clear advancement opportunities
with real potential for growth
A
mission-driven culture
built on support, collaboration, and purpose
The chance to
make a real difference
in the lives of families every day