Role Overview
We are seeking experienced, service-driven professionals to join our team as Remote Customer Relations Manager. In this fully remote role, you will oversee client interactions from initial planning through final confirmation, ensuring every arrangement is accurate, well-coordinated, and aligned with client expectations.
This position focuses on relationship management, solution-based service, and administrative precision. If you thrive in a client-facing role, enjoy organizing complex details, and are committed to delivering exceptional service, this opportunity offers both flexibility and growth.
Key Responsibilities
Develop and coordinate customized itineraries tailored to client preferences and budgets
Research, evaluate, and confirm reservation options using approved systems
Serve as the primary point of contact for client communications via email, phone, and online platforms
Oversee booking modifications, updates, and service-related matters with efficiency and professionalism
Ensure all confirmations and documentation are complete and accurate
Maintain detailed client records and organized reporting
Participate in team meetings, training initiatives, and ongoing professional development
What We Offer
100% remote work environment
Flexible scheduling options
Structured onboarding and continued training
Performance-based incentives and advancement opportunities
Supportive and collaborative team culture
Required Qualifications
Strong written and verbal communication skills
Excellent attention to detail and organizational capabilities
Ability to manage client relationships independently in a remote setting
Basic computer proficiency and reliable internet access
Must be at least 18 years of age
Legal eligibility to work in the U.S., U.K., Mexico, Australia, or Spain
Professional English communication skills