About this role
We are a leading provider of union-backed supplemental benefits, supporting over 40,000 unions and associations across North America. For more than six decades, we've focused on delivering long-term protection and financial security to working families who rely on our programs. Position Overview We're currently expanding our remote team and looking for motivated, service-driven individuals. In this role, you'll connect directly with union members who have requested information, helping them understand their options and guiding them through a simple enrollment process. What You'll Do Connect with prospective clients through inbound and outbound calls Schedule and conduct virtual appointments via Zoom Clearly explain benefit options and answer client questions Complete applications and ensure all documentation is accurate Maintain organized client records and deliver a high standard of service Take part in ongoing training and leadership development programs What We're Looking For Strong communication and people skills Positive attitude with a professional approach Customer service or sales experience is an asset, but not required Comfortable working in a remote, digital environment Team-oriented mindset with the ability to collaborate effectively Must be legally authorized to work in the U.S. or Canada What You'll Get Comprehensive benefits package after initial qualification period 100% remote position with no commute Flexible schedule that fits your lifestyle Weekly pay with additional monthly performance bonuses Incentive trips for top performers to destinations like Cancun, the Bahamas, and Las Vegas Clear advancement opportunities with a fast-track path into leadership