Regulatory Advisor (Food & Non-Food)

ABOUT US We are a trusted partner in protecting brands and their end-consumers around the world, through clear and accurate product information. Creating trust: Consumers must be able to trust product information, in order to trust a brand. When our clients choose to work with us, they are trusting us with the reputation and the future of their brands. By providing expertise: We are a highly versatile team of experts with a unique blend of manufacturing, retail, enforcement and commercial experience. Our clients rely on us to know every angle of the international product information sector, inside out. Through collaboration: Our clients trust our expertise and choose to work with us as collaborative partners, to help them build successful brands. We work side by side with our clients to interpret and apply legal guidelines, enabling them to launch innovative products quickly and efficiently. OUR SERVICES Discover: we provide advice, training and consultation services across all aspects of food law, offering clear and practical solutions to product information and labelling. Launch: we deliver complete product specifications and label information for product launches, ensuring full legal compliance, honesty and accuracy. Expand: we help our clients move into new, global markets with total compliance confidence, all whilst avoiding unnecessary time, cost and enforcement action. Protect: we work in partnership with our clients to interpret and apply the law and protect their brands by helping end consumers make safe, informed choices. ABOUT YOU Our Teams are the physical face and representation of our Values to our customers; you are: Welcoming: friendly, approachable and open to new ideas Positive: create a positive experience for our people and our clients Confident: act with integrity from a strong foundation of expertise Simple: remove complexity and bring clarity THE ROLE As a Regulatory Advisor, you will review product information across a range of categories, ensuring compliance with legislation, customer policies and industry guidance. You will provide clear, risk‑based advice that enables clients to launch products safely, competitively and efficiently. You will use your regulatory knowledge to question, challenge and guide clients, suppliers and colleagues, ensuring due diligence is met and decisions are compliant with the law. You will be accountable for delivering accurate, timely and high‑quality advice that supports confident, compliant product launches. This role is key to the delivery of our services. You will be part of Ashbury’s largest team, Advisory Services, made up of industry and regulatory professionals across food and non‑food categories. You will report to a Team Lead responsible for service delivery to one or more clients. You will be responsible for: Carrying out product information services, such as formulation, regulatory adaptations, specification/pack copy review, artwork review, alignment, and branded product reviews for compliance, as required Providing regulatory advice to Ashbury and its clients, to ensure products are legally compliant. The advice should be risk based, commercially competitive and in line with the clients’ policies, where applicable Researching and horizon scanning for changes and developments, which effect the regulatory landscape in which Ashbury and our clients operate Reviewing and advising changes to Ashbury clients’ policies, considering new regulations, guidance, and codes of practice Client customer compliant management, writing responses and managing escalated and/or serious complaints Providing risk-based recommendations to complaints/enforcement challenges for Ashbury clients Leading/supporting a client through a product recall/withdrawal process, producing information to support this process where required Liaising with central & local government agencies and industry bodies, i.e., OPSS, FSA/FSAI, Primary Authorities, laboratories, BRC, BSI and ASA etc. Delivering training on regulatory & technical topics to Ashbury and its clients Developing relationships with client Technical/Regulatory decision makers, influencing, discussing and debating regulatory matters Attend client meetings to discuss Regulatory affairs Producing expert opinion content on subject matters, as required for marketing and training purposes. Presenting expert opinion on subject matters internally and externally Keeping up to date with legal requirements and labelling policies and ensuring the dissemination of information within the business Maintaining and growing your expertise in one or more subject areas Skillset / Experience Knowledge Essential Minimum 3 years of experience of working in a regulatory role within industry or trading standards/enforcement or in a related field Fluent in spoken and written English Demonstrable experience of independent working, managing your own workload and time management Demonstrable risk-based decision making Confident to apply requirements to product information and communicating decisions to clients. Experience Essential Minimum 3 years of experience of working in a regulatory role within industry or trading standards/enforcement or in a related field Deep regulatory expertise in one area (either food or non-food) and strong working knowledge in the other with the capability and appetite to grow Experience applying legislation, customer polices and codes of practice to real product information Demonstrable experience of independent working, managing your own workload and time management Demonstrable risk-based decision making Confident to apply requirements to product information and communicating decisions to clients. Desirable Fluency in one or more other languages Demonstrate an understanding of the retail and manufacturing side, including the product launch process Demonstrate an awareness of client PLM (Product Lifetime Management) systems and the product information advice we deliver to clients Skillset Essential Excellent oral, written communication skills, including IT and presentation skills Able to explain complex requirements in a simple way Able to risk assess a situation, providing a risk appropriate solution which resolves the issue. Ability to research and gather information using available resources Welcomes guidance and understands the commercial environment Stress resilient and able to work against tight deadlines Positive approach to opportunities to develop into new areas as Ashbury grows Consistently works at expected work rate and to a high level of accuracy. Clearly demonstrates the Ashbury Values by being confident, simple, positive and welcoming to people and ideas. Benefits Home based role* 25 days annual leave plus public holidays as standard* Additional annual leave depending on length of service Option to buy or sell additional annual leave Charity day and time off to support your favourite charity Payroll Charity giving scheme Cycle to Work scheme and much more! Noted above are the main duties and responsibilities of your role within the company. This list is not exhaustive and at our discretion the employee may be asked to undertake duties outside of those noted below. If duties not listed are to become permanent or if the employee is promoted or transferred to another role, then the role description will be amended accordingly or the new appropriate role description issued.