Regional Recruiter

Position: Regional Recruiter

Contract type: Full Time, Permanent, remote flexibility (South Wales)

About Cera:

Cera’s vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.

The role:

As one of our Regional Recruiters you’ll be the first point of contact to our candidates that are interested in working with us as one of our Professional Carers. You’ll be responsible for ensuring that the experience for our candidates is first class, and that they are suitable and match the requirements of the role.

You’ll be responsible for:

Engagement of inbound applicants

⦁ Ensuring that candidates are communicated with swiftly, meeting our goal of first contact within 30 minutes of application

⦁ Communicating Cera proposition to prospective candidates in an accurate and positive light

⦁ Collect any required information from the candidate to support the recruitment process

⦁ Ensure each candidate has the necessary information and knowledge to make an informed choice on joining Cera Care

⦁ Objectively assess candidate suitability to work for Cera and make conditional job offers to selected candidates

⦁ Generate referrals from candidates

⦁ Follow up on successful candidates, ensuring right to work checks are complete and a smooth handover to the compliance team

⦁ Escalate issues and blockages to Regional Team Manager in a timely fashion

⦁ Liaise with branches to clarify specific needs

Engagement with other potential candidates

⦁ Review Talent Bank candidates to identify potential candidates

⦁ Use and maximise direct sourcing channels when there is a requirement to generate more candidates

Systems and documentation

⦁ Management of the recruiter dashboard by ensuring all recruitment activity is updated in real time

⦁ Use the ATS to record and time stamp all communication with candidates and ensure they are moved to the relevant status in real time

What we offer

⦁ We offer flexible working hours and remote working arrangements

⦁ Training and development for your role and future career development

⦁ Discretionary bonus

⦁ Lifeworks discount platform and Employee Assistance Programme

⦁ Mobile phone and other required tech equipment

⦁ Service awards

⦁ Recognition awards

⦁ Company pension scheme

⦁ 25 days holiday with bank holidays on top

⦁ Employee Assistance Programme

Cera is growing fast. We’re at a pivotal point in our growth. Our app proactively tracks and monitors the health of our customers, enabling families and medical professionals to have visibility of changes in health and well being status. Using AI to predict potential health concerns, we’re able to help our customers avoid unnecessary hospital visits, whilst protecting vital NHS resources. As our business grows, so does our team, and the People team is at the heart of bringing in the best candidates for Cera - those who have the technical skills, and who embody our culture.

You'll be Cera’s ambassador, talking to people about how we're passionate about building a great team of individuals motivated to work together to achieve our vision “To revolutionise care for the better, for our users and society”. You care deeply about the experience of your candidates, and you’ll pay attention to all the details that make their journey through the hiring process the best it can be from start to finish.

Life at Cera

We’re committed to creating an inclusive workforce. We believe in a world where you have the freedom to explore and express yourself without judgement, no matter who you are or where you’re from. Where you value yourself and feel proud of who you are. Where individuality is a source of confidence, because difference makes the world a better place.

Our team is made up of academics, innovators, start-up accelerators and care experts, all connected by a vision to build a better future for care through the combination of best-in-class carers, empowered by technology.

You have the opportunity to join a purpose-driven company at the tipping point of transformation. You’ll play a key part in the evolution of Cera and make a real impact, now and in the future.