Regional Inside Sales Specialist

Who We Are Lennox (NYSE: LII) , driven by 130 years of legacy in HVAC and refrigeration, provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us. What Drives Success Are you energized by building relationships, uncovering opportunities, and helping customers find the right solutions? As a Regional Sales Specialist, you’ll play a key role in driving growth by engaging new prospects, supporting existing customers, and delivering a strong overall customer experience in a remote sales environment. Your primary mission is to grow your assigned territory by acquiring new customers and reactivating dormant accounts. This is an inside sales role that includes occasional customer travel (up to ~10% of your time annually). In this role, you will: Grow an assigned territory as your core mission — capturing new customers and developing dormant accounts to drive discretionary revenue growth. Own and advance sales opportunities for commercial customers from qualified leads generated through lead development efforts. Build and execute a sales strategy for your assigned accounts to generate revenue and deepen customer engagement. Recommend products and solutions based on customer needs, technical requirements, and applicable regulations. Reconnect with dormant accounts and uncover new opportunities to expand Lennox’s reach and impact. Meet or exceed prospecting activity KPIs — including outreach volume, pipeline created, new-account registrations, and conversion — alongside your sales quota. Analyze customer spend and engagement trends to identify high-potential accounts for future growth and field sales partnership. Partner closely with Territory Managers to ensure a seamless transition when accounts move from inside to field sales coverage. Negotiate pricing and service terms to create win-win outcomes for customers and the business. Deliver a high-quality post-sale experience that builds trust, strengthens long-term relationships, and drives repeat business. Travel occasionally to visit customers, strengthen relationships, and advance key opportunities (up to ~10% of the year). What We Are Looking For Bachelor’s degree or an equivalent combination of education and relevant experience. At least 1 year of related sales, account management, or customer-facing experience, with strong skills in relationship building, listening, persuasion, negotiation, and time management. Understanding of core sales principles, including how to position products and services, influence decisions, and support business growth. Familiarity with sales techniques, product presentations, and go-to-market strategies that help convert opportunities into results. Commitment to delivering excellent customer service and understanding customer needs at every stage of the sales process. Ability to maintain quality standards, assess customer satisfaction, and build credibility through responsive support. Strong written and verbal communication skills with the ability to connect effectively across a variety of audiences. Intermediate industry and product knowledge, with the ability to quickly build expertise and confidence in customer conversations. Comfort with self-directed prospecting and a track record of hitting activity and pipeline targets. Willingness to travel up to ~10% of the time. What We Offer Compensation : This is a salaried non-exempt role. This means that employees are paid a salary and also receive overtime pay when they work more than 40 hours in a week (or as otherwise required by state law). The starting salary range for this role and market is $84,000 to $110,000k annually. Under the plan, target compensation is anticipated to be 65% base salary and 35% commission. New hires are guaranteed to receive at least the target commission for six months. The competitive compensation plan also includes an uncapped bonus structure based on performance exceeding 100% of the plan across three individual categories. The bonus amount increases as performance surpasses quota, so the potential payout is not fixed and can grow as over-quota achievements increase. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Benefits : Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance. Depending on the date of hire and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days of paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year. Our Culture : At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the organization's fabric. They define our culture, which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruiting, developing, and retaining talented individuals from diverse backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us! Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.