Regional Facilities Manager

Location : Los Angeles, CA Salary: $90,000 - $95,000 per year, exempt Organization Overview Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors. In short, we do good work. We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it. Department Summary The Supportive Housing Management department manages Brilliant Corners’ portfolio of owned real estate which provides housing and services to various vulnerable populations. The largest part of the portfolio consists of single-family homes that house previously institutionalized people with developmental disabilities. Other programs consist of multifamily or scattered site housing serving formerly homeless and/or developmentally disabled, individuals and families. Position Summary The Regional Facilities Manager ensures a culture of collaboration and excellence and supports property & facility maintenance activities on a rapidly growing portfolio of single-family homes used as Care Homes for individuals with developmental disabilities and other housing models serving vulnerable populations. This position is currently hybrid remote with travel days in the field. Regional offices are in San Francisco, Los Angeles, and San Diego. Position Responsibilities Partakes in the oversight of a team of Maintenance Technicians. Train Maintenance Technicians no less than quarterly; answer/troubleshoot advanced technical questions, conduct assessments of maintenance technicians’ skills, knowledge, and abilities. Training shall include overviews of safety equipment, OSHA requirements, Material Safety Data Sheets, personnel safety, and crisis response plans. Establishing quality assurance program, perform physical quality assurance inspections, send annual customer service questionnaires to service providers, and organize the results into action items. Supports the completion of preventive maintenance tasks on a reoccurring schedule. Ensures that Maintenance Technicians are trained on preventative Maintenance tasks, or that vendors are selected for reoccurring service. Ensures preventative tasks are completed on-time and reports program output to Director, Asset Manager and Regional Managers on a quarterly basis. Participation in Reserve for Replacement planning and implementation of activities as assigned. Participate in other projects as needed, including but not limited to contractor vetting and contract negotiation, and managing rehabilitation projects of occupied properties as assigned, and tasks related to home turnovers. Optimize the use of our current work order system amongst Maintenance Technicians and Property Managers, including establishing metrics for maintenance repairs, ensuring consistent/accurate utilization, and producing reports. Includes daily use of Salesforce. Responsible for maintaining inventory control of all tools, equipment, and vehicles and shall participate in the vehicle maintenance management program.