At a Glance
The Regional Account Manager serves as the senior regional leader responsible for the successful execution of a global training enablement program supporting one of the world's most influential AI organizations, within their assigned geography. This role acts as the bridge between global program strategy and regional execution, ensuring training delivery, workforce management, compliance, and stakeholder engagement are aligned to the client's training objectives.
The Regional Account Manager is accountable for regional program performance, trainer effectiveness, operational readiness, and compliance with local employment regulations. Working closely with the Global Program Director and cross-functional support teams, this individual ensures consistent client experience while adapting execution to the unique needs of their region.
Regional Account Managers serve as the primary leadership contact for trainers within their market and play a critical role in scaling our client’s partner enablement ecosystem globally.
Minimum Pay
USD $95,000.00/Yr.
Maximum Pay
USD $125,000.00/Yr.
What We Offer
Bi-weekly pay and early wage access - get paid when you need it!
Health and wellness benefits plans
Paid time off and holidays
401(k) with employer matching
Employee discounts
Referral bonus
Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs
Opportunity to work with a growing company that actively rewards and promotes its employees
What You'll Do
Execute the global enablement strategy within your assigned region, aligning delivery with business objectives and partner priorities
Ensure consistent program execution while adapting to local market needs and requirements
Identify regional opportunities, risks, and growth initiatives to improve program performance and impact
Lead and support regional Master Trainer teams, including coaching, performance management, and development planning
Drive accountability to KPIs, learner satisfaction scores, and program standards
Monitor trainer utilization, readiness, and deployment effectiveness across the region
Build strong relationships with regional stakeholders and partner organizations
Support training prioritization, planning, and resource allocation discussions
Serve as the primary escalation point for operational issues within the region
Ensure a high-quality learner and partner experience across all engagements
Maintain compliance with local labor laws, employment regulations, and organizational policies
Partner with HR and cross-functional teams to mitigate risk and address workforce challenges
Collaborate with the Global Resource Coordinator on deployment planning and scheduling alignment
Monitor execution of training events, reporting compliance, and operational performance
Ensure field teams have the tools, systems, and resources needed for success
Support implementation of global initiatives and process improvements
Track and analyze regional performance metrics, including KPIs, trainer effectiveness, and learner feedback
Provide regular business updates, insights, and recommendations to global leadership
What You'll Bring
Experience and Education:
Required:
5+ years of experience in training, enablement, consulting, field operations, or professional services
Experience managing distributed or remote teams
Bachelor’s degree or equivalent work experience
Experience working with enterprise clients and cross-functional stakeholders
Proven ability to manage regional operations and drive performance outcomes
Preferred:
Experience within AI, SaaS, cloud, or enterprise technology environments
Experience managing multi-country or regional operations
Familiarity with labor laws and workforce compliance requirements
Experience supporting partner enablement, certification, or technical training programs
Experience working within global, matrixed organizations
Skills and Attributes:
Strong leadership and coaching skills with the ability to develop high-performing teams
Excellent stakeholder management and relationship-building capabilities
Strong organizational and operational management skills
Ability to balance global standards with regional flexibility and execution needs
Strong problem-solving skills with the ability to manage escalations and operational challenges
Analytical mindset with the ability to interpret data and drive performance improvements
Excellent communication and presentation skills
Ability to manage multiple priorities in a fast-paced, dynamic environment
High level of accountability, ownership, and decision-making capability
Willingness and ability to travel within the assigned region as needed
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:
Regularly sit, stand, walk, grasp, talk, and/or hear, and drive
Occasionally lift and carry items up to 10 lbs
Continuous hand/eye coordination and fine manipulation
Important Information
Channel Partners Solutions is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. Channel Partners is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. Channel Partners is an at-will employer.
Channel Partners is a team of experts delivering end-to-end retail, marketing, and consumer activation solutions across industries. We connect every part of the retail ecosystem to move brands forward with precision, speed, and measurable impact. Visit us at
www.channelpartners.com
for more information.
Channel Partners is committed to protecting applicant privacy, and any personal information submitted during the hiring process is used solely for recruitment purposes in accordance with our privacy policies and applicable data protection laws, including CCPA. We restrict access to applicant data to authorized personnel and maintain safeguards to prevent unauthorized access or misuse. Applicants may have rights under these laws—such as accessing, correcting, or requesting deletion of their information—and can contact Human Resources with any questions or to exercise these rights. To view our privacy policies, please visit Privacy Policy and California Privacy Rights.