Quality Assurance | Document Review Specialist (Remote) | Mexico

• Employment Type: Full-Time
• Workplace: Remote
• Salary Range: $1,500 - $2,100/month
• Schedule: Monday - Friday 9:00 am - 6:00 pm

At HireHawk, we connect top global talent with high-performing U.S. companies. Our focus is on finding exceptional professionals who bring both expertise and drive to every role. We’re passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one.

About the Role:
We’re hiring a QA Document Review Specialist to validate AI-generated outputs across two core workstreams: procedure formatting (SOPs) and regulatory compliance. You’ll review original source documents side-by-side with AI outputs, using structured criteria to catch errors, omissions, and compliance gaps before anything reaches customers. This role is ideal if you’re methodical, comfortable working with detailed technical documentation, and can confidently apply oil & gas operational context to what you’re reviewing. You’ll also collaborate closely with product and engineering to improve recurring issues and raise the overall quality bar of the platform.

Responsibilities:

• Verify AI-reformatted SOPs through side-by-side comparison with source procedures to ensure nothing is omitted, altered, paraphrased, reordered, or truncated
• Confirm every step, warning, caution, note, reference, and supplemental section is preserved accurately in the output
• Validate procedure structure and usability against HPOG Best Practice in Procedure Formatting, including layout, numbering, conditional logic formatting, and human factors considerations
• Review readability and operational clarity from the perspective of a field operator or technician
• Log defects with precise, actionable detail and clear references to both source and output locations so fixes are fast and unambiguous
• Review AI-generated regulatory compliance flags to confirm they are accurate, relevant, and mapped to the correct requirement or standard
• Evaluate AI-generated compliance suggestions to ensure they are technically sound, operationally appropriate, and aligned with the intent of the regulation
• Cross-check new or revised corporate standards/policies against the client’s internal policy library to identify conflicts, gaps, or inconsistencies
• Perform regression testing after platform updates to confirm formatting conformance and compliance quality remain strong
• Track error patterns across documents, summarize systemic issues, and partner with product/engineering to prioritize improvements to models and workflows

Must-Have:

• Oil & gas technical documentation experience (reviewing, authoring, or maintaining SOPs/procedures, standards, or regulatory-facing documentation)
• Solid working knowledge of at least one relevant regulatory framework (for example AER, OGC, API Recommended Practices, OSHA PSM 29 CFR 1910.119, or equivalent)
• Strong attention to detail and a consistent, methodical approach to high-volume document comparison and review
• Clear written communication skills (you can write defect reports and review commentary that both technical and non-technical stakeholders can act on)
• Comfort using document management systems and/or issue tracking tools (to log defects, patterns, and regression results)

Nico-to-Have

• Certification or formal training in HSE, process safety, quality management, or management systems
• Experience with pipeline integrity, wellsite, or facilities documentation (operations or compliance)
• Background in regulatory affairs, compliance auditing, or management system governance
• Prior experience reviewing AI-generated content for accuracy, completeness, and safety/compliance risk
• Exposure to environmental compliance documentation (for example approvals, emissions reporting, environmental management requirements)

• Access to a $200k+ perk marketplace with instant discounts on 150+ services
• Access up to 50% of approved earnings before payday (no credit checks or fees)