Quality Assurance Associate

Description Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Apply to be a Quality Assurance Associate today! What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a Behavioral Health Assistant at Horizon, you will… Perform comprehensive clinical quality assurance audits for outpatient and residential programs to ensure compliance with regulatory and internal standards. Conduct utilization reviews to evaluate medical necessity, documentation quality, and fidelity to treatment plans. Prepare written audit findings, summaries, and recommendations for program leadership. Assist in monitoring compliance with OMH and OASAS regulations and agency policies. Maintain accurate records of audits, reviews, and outcomes in accordance with department protocols. Support training and technical assistance efforts that improve documentation practices and clinical quality. Why choose Horizon to build your career? At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 18 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued. Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging Council, frequent trainings, ongoing conversations, affinity groups, and more. Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth. Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together! Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future. Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600! Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. Paid time off and paid holidays! What makes you a great candidate? We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: Master’s degree in a related field with at least 3 years of counseling experience required. Current QHP License required or Credential applicable to OMH and OASAS programs, such as: LMSW LMHC LCSW Strong knowledge of behavioral health documentation standards and regulatory requirements. Excellent analytical, writing, and communication skills. Ability to work independently, manage competing deadlines, and maintain confidentiality. Location : This position is located at 55 Dodge Rd, Getzville NY but has opportunity for remote work in accordance with departmental needs and agency policy. Hours : This position is full-time from Monday – Friday. Compensation: Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $52,644 - $61,418. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually. Physical demands associated with this position include: Stationary posture with frequent standing/sitting alternation. Mobility between nearby worksites and within facilities. Mobility required involving repetitive wrist, hand, and finger movements. Handling light duties, moving objects up to 20 pounds, occasionally up to 50 pounds. Horizon DEIB Statement: Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency proving in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.