QA Manager (International)

A bit about PulsePoint: PulsePoint is a leading technology company that uses real-world data in real-time to optimize campaign performance and revolutionize health decision-making. Leveraging proprietary datasets and methodology, PulsePoint targets healthcare professionals and patients with an unprecedented level of accuracy—delivering unparalleled results to the clients we serve. The company is now a part of Internet Brands, a KKR portfolio company and owner of WebMD Health Corp. The Role: PulsePoint is currently seeking an exceptionally skilled hands-on QA Manager, Downstream to join our team. The QA Manager is responsible for managing the overall system test strategy and functions for the designated product streams. The key responsibilities also include implementing, enforcing, and maintaining QA standards and processes in a fast-paced environment. Responsibilities: Oversee functional testing for PulsePoint Platform Coordinate launch and post-launch QA activities and closely monitor impact of product changes Define KPIs, track progress, and communicate results to stakeholders with clarity and impact Document long-term testing strategy and changes required Assist in the design and evolution of the company’s QA process Delegate technical tasks among the team members and execute as per the project plan Contribute as an individual during test design, test planning, and test execution Identify and communicate risk and risk mitigation strategies Review test plans, test cases, and scripts to ensure coverage based on requirements Assure synchronization with other systems occurring for full coverage Collaborate on and learn new technologies Work closely with on-site and remote stakeholders in several countries Qualifications: Bachelor’s degree in Computer Science or Computer Engineering from an accredited, four-year university or equivalent professional experience 6+ years of relevant experience in software quality assurance in web-based technologies Experience with leading a team of test engineers in their daily activities and guiding the resources on their approach Strong practical, hands-on experience with AI-driven tools and workflows and understanding how to apply AI capabilities to improve testing efficiency and coverage Deep understanding of automation strategy, frameworks, and tools, ensuring scalable automation solutions that enhance efficiency and accelerate delivery Hands-on experience with API and database testing Strong understanding of web technologies and protocols and proven experience testing web application Excellent team communication and mentorship skills Passion for continuous improvement and fostering a culture of quality Deal well with a shift in testing scope or time-sensitive requests Strong problem-solving and critical thinking capabilities Strong understanding of the SDLC and testing methodologies Strong current experience with: SQL, database, manual, and automation testing, Java Hours and Location: You must be willing and able to work 2:30am-11:30am ET (or preferably later) Note that our Director of QA is in the U.S. but the majority of the QA team is in India You can work remotely We can hire as FTE in the Netherlands, Germany, India, and the UK, or as a contractor (via Deel) in other countries Selection Process: Intro call + online tech pre-screen via CodeSignal (45 mins) Initial interview with Associate Director, QA at WebMD (1 hour) Interview with QA Downstream Manager (45 min, could be conducted in India time zone) Group interview with QA team (45 mins, could be conducted in India time zone) Final interview with Director of QA (45 mins) WebMD and its affiliates is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veteran status, or any other basis protected by law.