QA Engineer - Salon Ops (Reporting) 6 Month Maternity Cover

QA Engineer - Salon Ops (Reporting) 6 Month Maternity Cover About Phorest Would you like to create the future of a product used by thousands of businesses and millions of consumers? Phorest Salon Software powers over 11,000 hair and beauty salons in Ireland, UK, Germany, Australia, Finland, USA, Canada, UAE and Netherlands and the platform processes 7 million appointments a month for hair and beauty consumers. Phorest is the number 1 salon software brand for premium independent salons in those markets and our next goal is to become a platform upon which other companies can build applications for premium salons. Our system touches every point of the salon experience. We have the in-salon software desktop application, Phorest Go (the native staff application), online bookings website for salons, and custom native apps per salon. In a typical month, Phorest processes 3 million appointments and we send over 3 million SMS and 4 million emails. We process 200k online bookings per month and over 150 custom built white label native apps. The Opportunity Quality is critical within the company to ensure customer satisfaction and retention, driving growth, and helping clients extract maximum value from our products. We are looking for a QA Engineer (6 month maternity cover) to join our Reporting team within the Salon Ops pillar. This group builds and runs the core salon workflows that keep salons operating smoothly day to day. It’s made up of cross‑functional teams including Front of House, Phorest Go, Salon Management, and Integrations & Partnerships. You will be a key member of the new Reporting team, automating test suits and bulletproofing the future of our world-class e-commerce products. This is an exciting opportunity for someone who wants a new challenge, where you’ll bring your experience to a supportive, growth mindset environment that will enable us to achieve our goals. What You'll Do Be hands on testing new features and performing regression tests for various services Design, develop and execute both manual and automated tests to verify the functionality of the system Develop regression automated test suites Identify, report and track issues to resolution Help developers reproduce errors, and ensure that defects are fixed Work closely with product managers, designers and developers Participate in stand ups, plannings, backlog sessions etc. for team’s projects Be responsible for signing off the feature to be released Analyse features during the design and development process to point out weaknesses or ambiguities Create test plans and overall be responsible for test management Review stories and create bugs when needed Be a quality advocate on the team ensuring quality is a responsibility for all members of the team Never stop learning, pursue latest technologies, seek for best solutions Challenge the norm and won’t be afraid to voice your opinions Join a group of highly skilled QA engineers continuously looking to improve the quality strategy across the org. Who You Are: What We’re Looking For: 2+ years experience in software quality assurance Excellent manual testing skills and out-of-the-box ad hoc testing skills. Experience in writing clear, concise and comprehensive test plans and test cases Experience with Agile development methodologies and working in a cross-functional team environment Excellent analytical, problem-solving, and communication skills Curious mindset & detail oriented Nice To Have: An ISTQB® Foundation Level certificate Automation testing experience Experience using Cypress and/or Playwright to write automated tests Experience with Looker CI features and validators a bonus Knowledge of CI/CD process and how testing can be brought in there Github experience Performance and security testing experience or interest Experience working in the salon or beauty industry Benefits 🧘 Your wellbeing is important to us - we provide private healthcare, 2 Wellness Days, an employee assistance program and a free online GP service. 💰 As part of our Financial Wellbeing, we provide competitive Compensation, an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection. 🚵🏿 We help you travel by providing a bike to work scheme as well as tax saver transport tickets. 🦸‍♀️ We support the women who work in Phorest by offering 2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause. 🍼 We care for your family and provide Enhanced Maternity and Paternity Benefits. 🌳 We grow our own timber! We provide a great learning environment and extensive development opportunities. We run development programs and provide access to many online resources including LinkedIn learning. 🏠 Moving house? Phorest employees get 3 moving days. Want to learn more about Phorest? Check out nothingventured.rocks for our blog and Insights on building an evergreen company from the team here at Phorest. Phorest is an equal opportunity employer. For this position, flexi-time and working from home is possible. We are also open to remote work. Get in touch to ask for more information or to chat about your future with Phorest! Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. Department Development Role Software Engineering Locations Ireland , Northern Ireland, England, Scotland, Wales Remote status Hybrid Ireland Northern Ireland England Scotland Wales We believe you will like it here Innovation at Scale Phorest is at the forefront of technological innovation. Join us and work on cutting-edge projects that challenge you to think outside the box and bring your boldest ideas to life. Meaningful Impact Your work at Phorest will impact millions of users in the beauty industry. From small salons to large enterprises, your contributions will shape how businesses operate and thrive. Collaborative Environment We believe in the power of collaboration. You'll be part of a diverse and inclusive team that fosters a culture of learning and growth. Flexibility We understand the importance of work-life balance. With flexible work arrangements, you can excel in your career while maintaining a healthy lifestyle. We Grow Our Own Timber At Phorest, your development matters. We provide ample opportunities for skill enhancement, career advancement, and attending industry events like ShipitCon. A unique company culture Our corporate culture reflects our character and personality as a business. When we ask our team what they enjoy most about Phorest and their job, our culture has almost always been the answer. And at Phorest, everyone has a role to play in shaping and nurturing that culture. We radiate positivity. We want everyone to feel welcome and supported to be fully involved at work. :) About Phorest Phorest is more than a software company. We’re a community of people united by a shared mission to help build a stronger and more resilient Beauty industry. While our platform supports salons around the world, it’s our people who bring that mission to life every day. Founded in 2002, Phorest has grown into a place where people can do meaningful work, learn from one another and make a real impact. We believe in developing our own talent, supporting personal and professional growth and creating an environment where everyone has the space to thrive. Collaboration, mentorship and continuous learning are at the heart of how we work. At Phorest, we’re driven by purpose, grounded in our values and proud to play a part in shaping the future of the industry, together with the community we serve. Founded in 2002 Co-workers 400+