Purchase Request Team Supervisor

APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process . Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants . Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants . ​ POSITION SPECIFICS ​ The Penn State Office of Central Procurement team is searching for a Purchase Request Team Supervisor.   Central Procurement has a vision to develop and execute sound business and cost-effective Purchasing solutions to enable the teaching, research, and service mission of the University. This position will co-lead the Purchase Request Team for the University. The Purchase Request Team Supervisor will support, supervise and represent the Purchase Request team. They are a central point of contact for training, handling and coordinating the processing of all non-catalog purchase requests from all areas of the University units. They are responsible to provide timely, accurate, and compliant execution of financial processes and serve as a central supervisor for the Purchase Request Team. The successful candidate will: Receive, assign, triage and process unit requests and incidents for non-catalog purchase request and turn them into purchase orders Review all financial transactions for compliance with University policies, procedures, documentation standards, and regulatory guidelines Reconcile discrepancies and investigate transactional anomalies or errors Execute financial approvals on designated transactions Maintain accurate and up-to-date transaction records in financial systems Assist with internal and external audits by providing transaction documentation and reports Maintain alignment and communication with specific unit teams to ensure accurate and responsive support Provide excellent customer service to internal stakeholders through clear communication and timely issue resolution; assist in monitoring internal and external customer satisfaction Provide training to new staff members Identify opportunities for process improvements and automation in transaction workflows Maintain confidentiality and integrity of financial data at all times This position offers a flexible work arrangement that combines remote and on-campus work at the University Park campus. Questions related to flexible work should be directed to the hiring manager during the interview process. Required skills and experience Demonstrated commitment to delivering high-quality customer service through professionalism, responsiveness, and follow-through Proven ability to manage high-volume workflows while maintaining accuracy, timeliness, and customer service standards Strong communication and relationship-building skills, including the ability to supervise teams, provide training, manage sensitive financial matters, and maintain collaborative partnerships across University units MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS Associate Degree 4+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. SALARY & BENEFITS The salary range for this position, including all possible grades, is $46,400.00 - $67,300.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page . 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