Project Technical Support II (RGA (Central Coordination Center))

Job Description Craft a career story that makes you proud! Every human, after all, is a greater possibility ! Project Technical Support II ( RGA (Central Coordination Center)) Number of Vacancies: 8 Primary Location : Uttar Pradesh (Lucknow and Varanasi) What is Community Empowerment Lab ? We, at Community Empowerment Lab, love to watch our people write their own stories – stories of success and challenges, stories of connecting with communities, of serving mothers and children. Stories of serving our nation. So, who are we exactly? We are a Not for Profit Research Organization working on the frontiers of maternal and neonatal health, serving some of the most vulnerable through innovations and leveraging cutting-edge scientific approaches in public health. We are driven by scientific evidence, national priority, and global public health challenges! Our mission revolves around empowering communities by providing them with evidence-based solutions to address their needs, thereby bridging the gap between communities and scientific knowledge. We adopt a grounds-up approach, engaging with communities to understand their requirements and co-designing solutions with scientific rigor. These solutions undergo trials and implementation research to ensure efficacy. The insights gained are then scaled up to influence state, national, and global policies and practices. Our focus lies at the intersection of newborn survival and maternal health, health system strengthening, and early childhood development, aligning all our initiatives to tackle both local and global challenges faced by newborns and mothers . We are the Collaborative Centre of Excellence for Indian Council of Medical Research joining hands with several scientific research organizations pan-India to address numerous national priorities and build a future scientific workforce for the country! We are also an ICMR -Centre for Advanced Research for Neonatal and Maternal Health working on solutioning newborn survival. In Uttar Pradesh, we support UP National Health Mission as a newborn survival specialist through UP TSU (Uttar Pradesh Technical Support Unit). For more information please visit our website https://www.celworld.org What defines us as a team? We are young, collegial, committed, and sensitive- a bunch of creative people which love to do science with a compassionate heart. We believe in human goodness, unending capacities to grow as leaders, and finding meaning through their consistent efforts that often meet success and failure too. We believe in learning by doing! We believe in soiling our hands, doing science in the midst of the community, and keeping the community at centre! We are not merely desktop researchers. We value high-impact research publications and simultaneously bringing solutions to the doorstep of those who need them most! Our people drive the organization and contribute to mutual growth. Some bright public health scientists, tech talent, management mavens, community organizers, and volunteers have kept us going for over twenty years now. We are ambitious, and growing and we need many more of our tribe now. At CEL, we encourage people to pursue a career and a passion for public health service. What do you get? The freedom to express your talent, the joy of watching the difference your work makes to our nation, and the reward of working with a vibrant, joyful team. Who are we looking for? CEL is looking for Remote Guide Associates as part of our Central Coordination Center team who can work remotely (Telephonically) by respectfully engaging with the study frontline team, district-level health officials, facility heads in health facilities, pediatricians, staff nurses, ASHAs, ANMs, CHOs, Mothers, and family members in the community to meet the highest metrics of success under various projects of the CEL . Scope of Work ● Empathetically listen, understand the needs of the health facility teams, and accordingly strategize to co-develop effective communication. ● Trust and relationship building with mothers and families of new-borns/infants ● Regularly assist in preparing leader boards based on the indicators decided as per the needs within projects/strategy. ● Leverage existing district and block-level quality monitoring teams and mentoring teams of the health system. ● Assist the team leads in preparing and reviewing the facility performance benchmarks and monitor the project's progress according to its timeframe. ● Document and prepare detailed weekly/monthly reports on each performance indicator of the facilities. ● Identification and mapping of key stakeholders of the facilities based on their roles and responsibilities. ● Communicate with district and block stakeholders like administration and health facility teams. ● Closely work with all other internal teams to oversee each facility's performance. ● Update MIS and different data sheets. ● Support the facility team in the Sustainability of a Mother and New-born Care Unit and Mother and New-born Care Unit ● Improve the quality of care through monitoring and quality audit/assessment of facility and field team members. Qualification and Experience ● 12th in Science with a Diploma (MLT/DMLT /Engineering) and five years experience in relevant field OR Graduate degree is preferred with 3 years experience in relevant fields OR fresh Post Graduate. ● ICMR age norms will apply and applicants must be age 28 years or below. ● Can do telecommunication-based respectful engagements with different types of stakeholders regardless of whether they are senior or junior like doctors, hospital managers, staff nurses, etc. ● Can give constructive feedback, negotiate , and plan with the team. ● Experience in the ethical use of AI tools (chatGPT etc.). ● Proficient in MS Office like Excel, word, and presentation, can prepare detailed reports. ● Fair knowledge of basic data analysis, and is tech-savvy. ● Excellent communication and documentation skills in Hindi/English. ● Understanding and skills in regional/local spoken in different regions Compensation: As per ICMR norms. Application Procedure: If you find this opportunity aligning with your skills and passion, we welcome you to apply by following these steps: Apply on this link https://www.celworld.org/work-with-us Craft a brief yet impactful cover letter, around 500 words, that details your motivation for applying, your interest in Maternal and Newborn Health, and your enthusiasm for contributing to the work of Community Empowerment Lab. Attach your updated resume with a recent photograph. We kindly request that you include your current and expected salary details, along with your anticipated start date, in your cover letter Requirements ● 12th in Science with a Diploma (MLT/DMLT /Engineering) and five years experience in relevant field OR Graduate degree is preferred with 3 years experience in relevant fields OR fresh Post Graduate. ● ICMR age norms will apply and applicants must be age 28 years or below.