Project Manager – Networking, Low Voltage & Wireless (Remote)

About Us Support Tech LLC is a premier provider of nationwide IT field services specifically engineered for multi-site organizations . We bridge the gap between complex infrastructure needs and local execution, offering a scalable workforce that handles everything from emergency repairs to large-scale technology roll outs. Job Description This is a remote position. Job Description: Project Manager – Networking, Low Voltage & Wireless (Remote) Position Overview: We are looking for a technically advanced Remote Project Manager to lead the design and implementation of sophisticated networking and security infrastructures. The ideal candidate will be a subject matter expert in Ubiquiti ecosystems , encompassing WiFi Access Point (WAP) deployments , Access Control, and CCTV (Cloud/On-Prem). This role requires a unique blend of high-level project management using Zoho Projects and deep technical knowledge of BICSI-standard structured cabling and Point-to-Point (P2P) wireless bridging. You will lead field teams remotely, ensuring that wireless coverage is optimized, wired backbones are robust, and security systems are seamlessly integrated. Key Responsibilities: Wireless Infrastructure Management: Oversee the full lifecycle of WiFi deployments, from initial predictive heatmaps and site surveys to the mounting, configuration, and tuning of Access Points (WAPs). CCTV & Security Integration: Manage the installation of both Cloud-based (SaaS) and On-Premise (NVR/DVR) surveillance systems, ensuring proper storage calculations and network bandwidth allocation. Full-Stack Ubiquiti Oversight: Act as the technical lead for UniFi deployments (Wireless, Switching, Routing), UniFi Access (Readers, Hubs, Electric Strikes), and UniFi Protect . P2P & Wireless Backhaul: Design and manage Point-to-Point (P2P) and PTMP links to extend network connectivity across campuses or between buildings where trenching fiber is not feasible. Blueprint & CAD Interpretation: Read and annotate floor plans and site blueprints to determine cable paths, firewalls, and optimal placement for APs and cameras to minimize interference and "dead zones." Standards & Quality Control: Enforce strict adherence to BICSI standards for all low-voltage work, including rack cable management, labeling, and CAT6/Fiber certification testing. Zoho Workflow Management: Utilize Zoho Projects as the "single source of truth" for all project milestones, task dependencies, document storage, and technician scheduling. Technical Qualifications: WiFi & RF Expertise: Deep understanding of 2.4GHz/5GHz/6GHz frequencies, SSID/VLAN segmentation, roaming protocols (802.11k/r/v), and interference mitigation in high-density environments. Networking & Structured Cabling: Expert knowledge of CAT6/6A and Fiber Optic (Single-mode/Multi-mode) infrastructure, including splicing and OTDR testing protocols. CCTV Architectures: Proficiency in managing IP-based camera systems, including understanding bitrates, frame rates, and the differences between local NVR storage and cloud-retention models. P2P Wireless: Experience with outdoor wireless bridging (e.g., Ubiquiti airMAX, airFiber, or 60GHz Wave technology). Physical Security: Familiarity with low-voltage door hardware, strikes, and maglocks in an Access Control context. Software & Mastery: Zoho Suite: Advanced proficiency in Zoho Projects (Gantt charts, milestones, and time tracking) and Zoho Cliq . Familiarity with Zoho CRM and Zoho Books is a major plus. WiFi Design Tools: Experience with Ubiquiti Design Center , Ekahau, or NetSpot for predictive wireless planning. Documentation: Ability to review and approve Fluke LinkWare reports and CCTV coverage maps. Requirements Remote Work Requirements: Minimum 3 years of experience managing field technicians and subcontractors in a 100% remote capacity . Expertise in "Remote Eyes" management—using video calls and photo submissions to audit site quality. Ability to maintain a high level of organization and meet deadlines without direct physical supervision. Preferred Experience & Certifications: Industry Experience: 5+ years in Low Voltage, Telecommunications, or MSP Project Management. Certifications: BICSI (RCDD/Installer), PMP, or Ubiquiti certifications (UWA, UEWA, UWA). Education: Degree in Information Technology, Construction Management, or equivalent field experience. Benefits What We Offer: The opportunity to work with cutting-edge Ubiquiti hardware and lead a digitally forward-thinking team using the latest Zoho automation tools. Advancement within the company Exposure to a variety of technology for ongoing learning and experience