Project Manager (Airport & Aviation IT Experience is a MUST)

Overview WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big? Are you ready to love your job? The adventure begins right here, with you, at SITA. ABOUT THE ROLE & TEAM We are seeking an experienced Project Manager to lead and deliver complex, large-scale projects across airport and airline environments. The role will be responsible for managing end-to-end project lifecycles, ensuring alignment with business objectives, regulatory requirements, and operational continuity within mission-critical aviation systems. WHAT YOU WILL DO: Oversee full project lifecycle: initiation, planning, execution, monitoring, and closure. Manage multi-disciplinary teams including engineering, IT, operations, vendors, and external stakeholders. Lead the planning, execution, and delivery of strategic projects across airport and airline domains (e.g., passenger processing systems, biometrics, connectivity, infrastructure upgrades). Ensure projects are delivered on time, within scope, and within budget. Coordinate with airport authorities, airlines, government entities, and regulatory bodies. Manage vendor and partner relationships, including contract negotiation and performance tracking. Identify, assess, and mitigate project risks, issues, and dependencies. Ensure compliance with aviation standards, safety regulations, and security requirements. Drive stakeholder communication at executive and operational levels. Lead program reporting, governance, and steering committee engagements. Support digital transformation initiatives (e.g., cloud, biometrics, automation, smart airport solutions). Ensure minimal disruption to airport and airline operations during project delivery. WHO YOU ARE: Bachelor’s degree in Engineering, IT, Aviation Management, or related field (Master’s preferred). 10 – 15+ years of project management experience, with at least 5 years in airport/airline environments. Proven experience delivering large-scale, complex programs (multi-million dollar projects). Strong knowledge of airport systems such as: Passenger processing systems (DCS, CUSS, BHS integration) Airport operational systems (AODB, RMS) Connectivity and infrastructure programs Certification such as PMP (Project Management Professional) or PRINCE2. Strong understanding of aviation regulatory and operational environments. Experience in managing international stakeholders and multi-location deployments. NICE-TO-HAVE: Experience with airport modernization or expansion programs Knowledge of biometrics and passenger journey solutions Exposure to cloud and digital transformation in aviation Experience working with global aviation service providers Key Skills & Competencies Strong team management skills Excellent stakeholder management and communication abilities Strategic thinking with strong execution focus Risk and issue management expertise Commercial and financial acumen Vendor and contract management Problem-solving in high-pressure, operational environments Ability to work in a 24/7 operational setting Key Performance Indicators (KPIs) On-time and on-budget project delivery Stakeholder satisfaction Operational impact (minimal disruption) Risk mitigation effectiveness Quality and compliance adherence Qualifications WHAT WE OFFER We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. 🏡 Flex Week: Work from home up to 2 days/week (depending on your team's needs) ⏰ Flex Day: Make your workday suit your life and plans. 🌎 Flex-Location: Take up to 30 days a year to work from any location in the world. 🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. 🚀 Professional Development: Level up your skills with our training platforms, including LinkedIn Learning! 🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.