Project Manager

Description Hours: 40 Schedule: This position is hybrid and remote eligible for up to 40% of the time. The office location for this position is at ESL Corporate Headquarters in Rochester, NY. Hours are Monday - Friday 8:00 a.m. - 5:00 p.m. Must be flexible to meet current and future business needs. Comprehensive Benefits: ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others. Pay and Incentive Plan: Starting Pay: $101,852 Salary Range: $78,363 - $113,596 In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success. Purpose of Position: The Project Manager leads the planning and execution of medium to large-scale projects that drive operational efficiency, innovation, or regulatory compliance at ESL. This role uses standard project management methodologies to manage scope, schedule, risk, and stakeholders. Project Managers work cross-functionally to deliver value, support continuous improvement of processes in the Project Management Office (PMO), and mentor less experienced team members. Accountabilities: Lead Project Planning and Delivery Manage the full lifecycle of strategic projects ranging from system implementations to product or process improvements Apply Agile, Waterfall, or hybrid methodologies to coordinate teams, tasks, and resources Drive timely completion of deliverables within agreed-upon scope, timeline, and budget Prepare project plans, charters, risk logs, and status updates for various stakeholders Partner with Stakeholders Build strong relationships with internal departments, vendors, and consultants Ensure high levels of client satisfaction through accessible, responsive communication Navigate challenges and negotiations professionally to keep projects aligned and moving forward Support PMO Team and Process Standards Contribute to the refinement of project templates, processes, and tools in collaboration with the PMO Provide feedback on practical improvements based on project execution experience Mentor Project Coordinators and early-career team members, offering guidance on documentation, scheduling, communication, and best practices Help foster a culture of learning and excellence within the PMO Continuously Develop Skills and Advance Expertise Stay current on industry trends and best practices Participate in training and self-development opportunities Perform other related duties as assigned or appropriate to support business needs Qualifications: Bachelor's degree or 4 additional years of directly related experience in Project Management Minimum of 5 years project management experience, including: Leading cross-functional teams of 10+ participants Managing projects 6+ months in duration Demonstrated experience managing projects requiring complex analysis and problem solving Demonstrated experience managing projects resulting in presentation of recommendations and roadmaps In-depth understanding of effective project management principles and processes Excellent written, interpersonal and verbal communication skills at all levels of the organization Excellent presentation skills tailored to the audience with demonstrated ability to distill abstract and complex information into a simple-to-understand delivery Excellent leadership and team building skills Strong facilitation and conflict resolution skills and ability to recognize and escalate issues Strong planning and organizational skills Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper Preferred Qualifications: PMP Certification Certified Scrum Master Knowledge of banking products and services We’re committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010. #LI-KS1 #LI-Hybrid