Project Management Office Coordinator

POSITION OVERVIEW: We are expanding our PMO Coordination function by adding a second team member to accelerate delivery, provide greater coverage, and enable the team to scale more quickly. In this role you will support Project Management Teams in organising and administering all types of projects, from simple activities to more complex implementations. Working as part of a small but growing team, you will share responsibilities with your fellow PMO Coordinators, ensuring that project governance processes run smoothly and consistently. Reporting to the Regional Services Operations Team, you will work closely with Global PMO, Project Managers (PMs), Team Leaders, and delivery teams to coordinate various aspects of project management processes. The primary objective of this role is to support overall project governance, with a strong emphasis on project tracking and reporting to ensure projects meet deadlines, stay within budget, and are managed in accordance with the MRI 4D Framework. The ideal candidate will possess strong organisational, analytical, and communication skills, with a deep understanding of project management processes and governance. In this role, you will perform a range of coordinating tasks, such as schedule and risk management, as well as administrative duties, including maintaining project documentation and producing reports. You will work collaboratively with the other PMO Coordinator to share best practices, balance workloads, and ensure consistent support across all projects. We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the South Africa Cape Town office. Please note that this position will be supporting the UK region and therefore, working UK hours (10:00 - 18:30 SA time and until 19:30 during daylight saving) RESPONSIBILITIES: Conduct regular internal audits and project reviews with the Project Managers and Team Leaders to ensure adherence to the MRI 4D Framework and identify areas for improvement Use MRI tools, systems and data to assess project compliance, identify opportunities for improvement, report on actions, plans and budgets Prepare and present audit reports, highlighting compliance issues, risks, and recommendations for corrective actions Provide guidance and support to PMs in implementing corrective actions to keep projects on track Develop and enhance project governance documentation, including policies, procedures, templates and guidelines and oversee communication and implementation Ensure governance is applied correctly on MRI projects Drive efficiencies within PMO and project management teams, working closely with your fellow PMO Coordinator to streamline processes Create and maintain management reports to track project status and performance Participate in PM focus groups and contribute insights from governance activities Assist PM Team Leaders and PMs in identifying and resolving project issues and bottlenecks Coordinating Lessons Learnt activities Develop and deliver training sessions to Project Managers and project teams on governance processes, methodologies, and best practices REQUIREMENTS: Minimum 5-years of experience in project management or in a Project Management Office Team within a professional services team in a software company. PRINCE 2, PMBOK, PMP or equivalent project management course An ability to prepare and interpret flowcharts, schedules and step-by-step action plans Solid organisational skills, including multitasking and time-management Strong teamwork, and presentation skills Familiarity with risk management and quality assurance control Strong working knowledge of Microsoft Office 360 Ability to analyse financial data, including project budgets, risks and issues We’re obsessed with making this the best job you’ve ever had! We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group Have confidence in your health with our offered Medical Aid Scheme. Invest in our competitive Personal Pension plan and help set you up for your future. Big on family? So are we! Here at MRI Software, we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s). Enjoy a fantastic work-life balance with 25 days of annual leave plus Public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose! Further your professional development with our Tuition Reimbursement Schemes Enjoy the flexibility of working from anywhere in the world for two weeks out of the year! About Us From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you! Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people. We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day. At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. Amazing growth requires amazing employees. Are you up to the challenge? We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you! MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!