Project Engineer
Location: Remote
Type: Full-Time
Compensation: Competitive, Based on Experience
Reports To: Engineering Manager / Technical Delivery Lead
About Us
We are a growing software development company that builds custom business applications for clients across multiple industries. Our projects include CRM platforms, inventory management systems, support ticketing applications, delivery management software, mobile applications, AI-powered solutions, and other custom business tools.
We are a startup environment where team members have significant ownership and direct impact on client success. We value initiative, accountability, communication, and a willingness to solve problems beyond a narrow job description.
We are looking for a Project Engineer who will serve as the bridge between our engineering team and our customers. This role combines quality assurance, project coordination, customer communication, and engineering support to help ensure successful project delivery.
What You'll Do
Quality Assurance & Testing
- Perform functional testing of web and mobile applications
- Create and execute test plans and test cases
- Verify bug fixes and new feature releases
- Identify, document, and reproduce software issues
- Coordinate user acceptance testing activities
- Help improve quality assurance processes and release procedures
- Ensure deliverables meet customer expectations before release
Customer Communication & Project Coordination
- Serve as a primary liaison between customers and the engineering team
- Gather requirements, feedback, and enhancement requests from customers
- Translate business requirements into clear development tasks
- Communicate project updates, timelines, and priorities
- Follow up with customers regarding testing, feedback, and approvals
- Help manage project deliverables and deadlines
Engineering Support
- Assist engineering teams with requirements clarification
- Create and maintain project documentation
- Organize tickets, priorities, and release notes
- Help coordinate deployments and release activities
- Track project status and identify potential risks or blockers
- Support internal process improvements and operational efficiency
Operational Ownership
- Ensure customer requests are properly documented and communicated
- Maintain visibility into project progress and outstanding items
- Help drive accountability across project stakeholders
- Support successful project delivery from kickoff through production release
Our Technology Stack
While this is not a software development role, familiarity with modern web applications and technical concepts is important.
Cloud & Infrastructure
Backend Technologies
- PHP (Laravel, CakePHP)
- Node.js
- Java
Frontend & Mobile Technologies
Databases
- MySQL
- PostgreSQL
- Microsoft SQL Server
Development Tools
Required Qualifications
- 2+ years of experience in software QA, project coordination, business analysis, implementation, customer success, or related technical roles
- Experience testing web or mobile applications
- Experience working directly with customers or stakeholders
- Strong organizational and project management skills
- Excellent written and verbal English communication skills
- Ability to participate confidently in meetings conducted in English
- Strong attention to detail
- Ability to manage multiple projects and priorities simultaneously
- Comfortable working in a fast-paced startup environment
Preferred Qualifications
- Experience working for a software development company
- Experience with Jira, ClickUp, Trello, or similar project management tools
- Experience writing test plans and test cases
- Experience supporting software implementation projects
- Experience gathering and documenting business requirements
- Basic understanding of software development processes
- Familiarity with web technologies and APIs
- Experience working with remote engineering teams
- Experience using AI tools such as ChatGPT, Claude, or Cursor to improve productivity
Communication Requirements
Strong English communication skills are essential.
Candidates should be comfortable:
- Leading customer meetings in English
- Communicating professionally with business stakeholders
- Documenting requirements clearly and accurately
- Following up proactively on open items
- Escalating issues and risks when necessary
- Acting as a trusted bridge between customers and engineers
What Success Looks Like
Within the first 90 days, you will:
- Become familiar with our customers and active projects
- Take ownership of QA testing for active releases
- Improve communication flow between customers and engineering
- Help reduce engineering interruptions by managing requirement gathering and follow-up activities
- Improve project visibility and delivery coordination
- Contribute to more predictable and successful software releases
Who Will Thrive Here
This role is ideal for someone who:
- Enjoys solving problems and helping teams stay organized
- Has strong attention to detail
- Enjoys working directly with customers
- Takes ownership and follows through on commitments
- Likes learning how software products work
- Communicates clearly and proactively
- Thrives in startup environments where team members wear multiple hats