Product Solutions Specialist

BRC is looking for an enthusiastic and passionate individual to join our extraordinary and growing team as a Product Solutions Specialist . BRC Group is a modern manufacturer of commercial office furniture located in Georgetown, Ontario. We are focused on creating meaningful and inspirational workplace experiences. The successful candidate will have the opportunity to work with BRC’s motivated and engaging Team where inclusivity, diversity, and positive work experiences are our top priority. We have an immediate opening for a Product Solutions Specialist in our Product Solutions Department. The ideal candidate will build creative furniture solutions, prepare quotes for our Dealers, and liaise with Client Services and Design Engineers throughout the process. This role is designed for a detail-oriented individual who thrives in a fast-paced environment, balancing technical design, quoting, and customer interaction. The Product Solutions Specialist will play a key role in ensuring accuracy, efficiency, and a high level of service across all projects. RESPONSABILITIES Prepare furniture layout drawings, renderings, 3D drawings, and complete proposal packages Create quotes by identifying customer requirements including scope, budget, and competitive information Audit specifications against drawings to produce order-ready documentation and consult with Dealers on revisions Effectively communicate product specifications, design intent, and overall value of solutions Prepare accurate orders including specifications, quantities, pricing, discounts, and service requirements Manage large and complex projects, including review of documentation, specifications, and product strategy Manage multiple projects simultaneously, prioritizing work while maintaining accuracy and meeting deadlines Collaborate with Engineering on layout, design, and space planning of furniture specifications Attend client planning meetings to understand needs and develop tailored furniture solutions Provide technical design guidance and respond to routine and specialized product inquiries Verify final approval drawings against specifications and obtain customer sign-off Maintain up-to-date knowledge of product lines, features, pricing, and applications Support new product development initiatives as required Keep management informed through regular project updates Provide administrative support as needed Other duties as assigned or required Performance Expectations Maintain a high level of accuracy across all drawings, specifications, and quotes Complete projects within defined timelines while managing competing priorities Ensure all documentation is order-ready and meets quality standards Contribute to process improvements and efficiency initiatives QUALIFICATIONS To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 2 - 3 years’ experience in following areas: 3–5 years of experience in office furniture, design, or a related field Proficiency with Microsoft Office (Word, Excel, PowerPoint) and CRM systems Experience with AutoCAD, SolidWorks, or similar design software Ability to modify existing drawings and create new drawings efficiently Furniture knowledge is required; experience with a dealer or manufacturer is an asset Strong analytical and problem-solving skills Excellent attention to detail and organizational skills Strong verbal and written communication skills Added Value: Post-secondary degree or diploma in a related field Experience reading and interpreting architectural drawings and specifications Background in commercial furniture, interior design, architecture, or construction Customer-facing experience with strong business acumen Negotiation and presentation skills Strong collaboration and interpersonal skills Ability to manage multiple priorities in a fast-paced environment Positive, proactive, and solutions-oriented mindset Working Conditions · Manual dexterity requires desktop computers and peripherals to operate. · Occasional lifting of moderately heavy objects may be required. · Overtime may be required based on project demands. · May be exposed to hazards associated with manufacturing environments. · Shift Schedule : 8:00 AM – 5:00 PM. Why Work for BRC? · Inspiring team committed to a diverse, inclusive, and safe workspace. · Opportunities for growth and professional advancement. · Health benefits program available once permanently hired, as described in the BRC Health Benefit Plan. · Active Social Committee hosting 10+ employee engagement events each year. · Inclusive environment with initiatives promoting diversity and belonging. · Recognition through employee service awards every five years. · Fully Remote schedule offering work from home option · Compensation package offering $60,000.00 - $70,000.00 per year or depending on experience BRC is one incredible Team, delivering on the ultimate in Customer experience. If you want to join on our journey, please submit your resume and cover letter by May 15, 2026 . Due to a high volume of applications, only those candidates who are selected for interviews will be contacted. BRC endeavors to fill positions with the best available candidates who have the appropriate combination of education, experience, skills and abilities to successfully perform the duties of the position. BRC is committed to equity and values diversity. We welcome applications from qualified individuals of all genders and sexual orientations, persons with disabilities, Aboriginal persons and persons of a visible minority. At BRC, we are embracing innovative technologies, and Artificial Intelligence (AI) may be used to pre-screen applicants to enhance our recruitment process. AI-driven tools help us streamline candidate sourcing, improve the quality of our hiring decisions, and ensure a more efficient and personalized experience for both candidates and hiring teams.