Product Manager III – Retail Store Operations

Everseen : A leader in vision AI solutions for the world’s leading retailers. The Role As a Product Manager III – Retail Store Operations you will own and drive Everseen’s expansion beyond checkout into broader in-store operations and loss prevention. This role focuses on identifying, prioritizing, and solving loss and operational inefficiencies across the entire store environment. You will define how Vision AI and data can be applied to detect, understand, and act on loss events and operational gaps in real time. This includes designing solutions that address challenges such as shelf loss, inventory discrepancies, in-store behaviors, and broader store execution. This is both a strategic and execution-focused role. You will shape the long-term vision for store-wide intelligence while also driving delivery of high-impact capabilities that can be deployed at scale across global retailers. Operating in a highly cross-functional environment, you will work closely with AI/ML, Engineering, Customer Success, and Sales teams, as well as directly with customers, to ensure solutions are grounded in real-world store operations. This is an opportunity to define how Everseen evolves from point solutions into a comprehensive store intelligence platform, driving measurable reduction in loss, improved operational efficiency, and better in-store experiences. This is a hybrid role based 2 days per week in the office close to Dulles Airport, VA. What You'll Do Product Strategy & Roadmap: Owns the vision, strategy and roadmap for Retail Store Operations, drives strategic alignment within the space and contributes to longer-term product direction. Use Case Definition: Deeply understands store-wide loss prevention and operational intelligence and translates use cases into scalable product opportunities. Requirements Definition: Leads business requirements elicitation for complex initiatives; translates customer, operational, and technical needs into clear, scalable product requirements including data definitions, KPIs, and analytical workflows. Cross-Functional Leadership & Collaboration: Partners closely with Engineering, AI/ML, and Data teams. Drive alignment across stakeholders around priorities, outcomes, and execution plans. Mentors junior product managers to ensure strong execution. Platform / Solution Alignment: Ensure that the store-wide loss prevention and operational intelligence solutions align with broader platform direction, architecture, and adjacent product experiences across the product roadmap. Product Ownership: Own and drive the evolution of POCs, MVPs, dashboards and intelligence layers that transform raw signals into actionable insights and real solutions. Customer Value & Insights: Engage with customers and internal teams to validate problems, test solutions, and ensure products and analytics directly influence decisions and deliver measurable and timely outcomes. Metrics & Impact Measurement: Defines and tracks success metrics for their product area, using data to assess adoption, performance, and business impact. Data Governance & Quality Assurance: Establish and enforce standards for data accuracy, consistency, reliability, and validation across the Retail Store Operations space. Champion quality process improvement initiatives within their product area; partners with Engineering, QA, and Operations to support reliable delivery and continuous improvement. User Experience: Oversees major UX research projects and standards within Retail Store Operations; collaborates with UX/UI teams to ensure solutions are intuitive, practical, and aligned with user or operational workflows. Research Activity: Leads comprehensive competitor and market analysis across products; advises on strategy and evaluates business opportunities within their product area; contributes recommendations to broader product planning. Documentation & Communication: Review strategic product communications and documentation; prepare product requirements, roadmap updates, and stakeholder communications for the Retail Store Operations space to clearly articulate strategy, capabilities, and impact Collaborating With Engineering teams responsible for data pipelines, platform infrastructure, and system architecture Data Science and Machine Learning teams developing models and algorithms that power insights Product Management team across solutions to align on use cases, value delivery, and roadmap priorities Customer Success and Operations teams supporting enterprise client deployments UX/UI teams to define intuitive, insight driven user experiences Program Management, DevOps, and QA teams to ensure delivery excellence and release quality Executive leadership for strategy alignment and roadmap prioritization Retail customers and partners for feedback, validation and co-innovation Profile and Skills 5+ years experience in a Product Management role in a global, product led, customer focused environment Strategic thinking, advanced analytics, influencing, negotiation, execution focus Product Management Experience: Advanced experience in product management, including cross-functional project leadership and ownership of a significant product area, feature set, or capability. Technical Background: Deep understanding of product architecture and technical trade-offs; comfortable working with engineering teams, data flows, and system dependencies oncomplex initiatives. Track Record of Success: Drives successful launches and measurable product growth or meaningful business impact within a defined product area. Customer Engagement: Manages relationships with enterprise customers, gathers strategic feedback and uses those insights to improve product direction and outcomes. Analytical and Problem-Solving Skills: Uses advanced analytics to inform strategy and resolve challenges; defines and tracks product metrics to support prioritization and decision-making. Adaptability and Agility: Excels in fast-paced, changing environments. Problem Solving and Decision Making: Distills complex problems into actionable proposals and evaluates customer, business, and technical trade-offs within their area of ownership. Continuous Learning: Guides technical conversations and alignment across teams; continuously builds expertise in product, market, and domain trends. Business knowledge: Analyzes complex market and business data, identifies opportunities, and makes informed product decisions that drive organizational impact within their product area and contribute to wider business goals. Remote Work and Travel: Coordinates remote teams, travels to key customers or events as needed. About Everseen Shrink and inefficiency cost global retailers more than a hundred billion dollars each year. But Everseen is changing that equation. We are a leader in vision AI, transforming business operations for global retailers by reducing shrink, improving operations, and delivering a better customer experience. Supporting 11 of the top 20 global retailers, Everseen’s AI innovations help retailers save millions of dollars every month. Its flagship product, Evercheck, is deployed in 10,000 retail stores and 150,000 checkouts globally. Everseen operates at unmatched scale, processing over 15 million transactions, and more than six petabytes of video data, daily. Trusted by major food, drug, mass, and specialty retailers around the world - including Kroger, Meijer, and Woolworths - we also partner with leading hardware, AI, and cloud computing providers such as Google, NVIDIA, NCR, and Dell. Founded in 2007 and headquartered in Cork, Ireland, Everseen has over 700 employees globally, with a European headquarters in Cork, Ireland, a U.S. headquarters in Miami, and hubs in Romania, Serbia, India, Australia, and Spain. We are a dedicated team of inventors, research scientists, engineers, AI experts and retail industry veterans. Our culture is built on accountability, collaboration, and high standards. We take ownership of outcomes, prioritise our customers, operate as one team, move quickly with purpose, and continually raise the bar in everything we deliver. Our Culture Our culture is built on ownership and accountability, we own outcomes, not tasks. We stay relentlessly customer-first, letting their needs shape our priorities and decisions. We work as one team: we challenge ideas, align quickly, and commit together. We move with pace, without compromising on simplicity or quality. And every day, we raise the bar, strengthening our talent, pushing innovation forward, and maximizing our impact. Our Values We OWN THE OUTCOME. No silos, no excuses. We ARE CUSTOMER-FIRST. They guide our decisions. We ARE ONE TEAM. Debate, decide, commit. We MOVE WITH PACE. With simplicity and quality. We RAISE THE BAR. On talent, innovation and impact. Our Commitment Everseen is committed to creating an environment where everyone can succeed. Our employees should feel a sense of belonging, have an opportunity to grow their careers, and feel free to be their most authentic selves. Everseen takes great pride in the diversity of its global workforce, and insists upon a safe, inclusive workplace where our differences are our collective strength. We treat each other with dignity, and respect, and require all employees, officers, and directors to seek to understand the importance and value to Everseen of diversity, and inclusion. Everseen is committed to creating a safe environment for all employees and has a zero tolerance policy for bias and discrimination of any kind. Our work environment is one without offensive, hostile, or intimidating conduct, whether verbal, written or physical, in nature. Everseen will not tolerate prejudice or discrimination of any kind including without limitation, where based on aspects such as, race, colour, sex, gender, religion, age, family status, disability of any kind, sexual orientation.