Product Manager (Activation Platform)

Product Manager (Activation Platform) Akeneo is the Product Experience (PX) company and global leader in Product Information Management (PIM), creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere. We're all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You'll grow in a dynamic environment where your ideas and expertise will make an impact from day one. Our flexible work model empowers you to thrive, balancing professional success with personal fulfillment. At Akeneo, you’ll be part of a supportive and collaborative team that values open communication, shared successes, and meaningful relationships. Learn more about our culture and values via our Career page . About the role Akeneo's Product Cloud is where the world's brands and retailers turn raw product data into experiences that win in every channel they sell through. The Activation Platform is the layer that makes all of that real: how a customer gets onboarded in their first weeks, how they see and steer what's happening across their channels, how AI-driven and agentic experiences let them do in minutes what used to take days, and how their data flows reliably to everything connected downstream. We have a clear ambition: to make the Activation Platform the category-leading product in its space. Not by adding features by reshaping how customers think the work should be done. We're hiring a Product Manager to help us get there. You'll work on the surfaces that every Akeneo customer touches: the onboarding experience, the customer-facing control plane, the agentic and AI-native experiences we're building into the product, and the data-orchestration layer that ties everything together. The role sits inside the Activation Product organisation, alongside (not inside) the team that owns the marketplace channel: You do not need marketplace expertise to do this job well. This is a technical PM role. You'll spend real time with engineering on API design, system resilience, data-model decisions, and what good agent behaviour looks like. You'll also spend real time with customers and the teams that work with them, figuring out where the platform actually breaks down today and what the next version should look like. What you'll work on Customer onboarding. Get every new customer from contract signed to products live and selling in their channels in days, not months. Less hand-holding, less services lift, fewer "how do I…" tickets. This is one of the biggest single levers we have on growth and retention, and it's currently more painful than it should be. The customer control plane. The cross-cutting surface customers use to see what's happening across all their activation channels and to steer it. Think of it as the cockpit. We want it to be the thing customers actually want to log into. Agentic and AI-native experiences. What does it look like when an agent quietly handles the boring 80% of activation work? Where does the human still need to be in the loop, and where does that loop get in the way? These are open product questions and you'll help us answer them, not on a slide, in shipped product. Data orchestration. Ingest from a relatively well-behaved source-of-truth (the customer's PIM, ERP, suppliers) and distribute into a long tail of less-well-behaved external systems with different schemas, validation rules, and failure modes. You'll shape how that flow is modelled, monitored, and recovered when it goes wrong because at our scale, it will go wrong, and self-healing matters more than retry counters. The APIs underneath. How customers, partners, and our own teams build on top of the platform. You'll have opinions on what's a first-class API, what's a private implementation detail, and what the contract with the outside world looks like. What we look for A short list of things we believe genuinely matter for this role. If you've got most of them, please apply. We don't expect a perfect match. You're comfortable in technical conversations about APIs, data models, system resilience, and failure modes. You can read a spec, sketch a flow, and have a real opinion about the design. You've shipped product in a technical surface area, platform, integration, data, developer-facing, or AI-native, and have had to make hard calls about what to expose, what to abstract, and what to deprecate. You think about onboarding and time-to-value as product problems, not marketing or services ones. You've done real discovery: spent time with users, found the underlying pattern, written it up in a way that drove a decision. You can hold a clear point of view and update it cleanly when the evidence moves. Things that would be a bonus (but not required) We list these so you can see what context might help, none of them are deal-breakers. Background in data integration / iPaaS Hands-on PM experience with AI / agentic products, evaluation and guardrails. Experience with onboarding-as-a-product (e.g. activation funnels, in-product guidance, time-to-value metrics). Familiarity with event-driven architectures, workflow / orchestration engines or distributed-systems. Background in developer platforms or PLG-shaped products. B2B SaaS context, especially products sold to digital, e-commerce, merchandising, or data teams. You don't need to tick every box. We strongly encourage candidates from all backgrounds to apply. If you are excited about this opportunity but your experience is slightly different, we still want to hear from you! How we work We're a distributed Product team. Async-first writing, focused synchronous time for decisions and discovery. We expect strong opinions held lightly, and we expect product decisions to be made with data and customer evidence rather than the loudest voice in the room. We protect time for deep work. PMs are not expected to be available on Slack outside their working hours, and we mean that. We try to be honest about trade-offs, including with candidates. If you have questions about the role, the team, or what we're getting wrong today, ask them in the interview — we'd rather you join with eyes open. Interview process 30-minute screening call with a member of our Talent Acquisition team Hiring Manager Interview (60 min) Behavioural Interview (60 min) Life at Akeneo Work Environment - Work-Life Balance: Flexible working hours, and a hybrid setup allowing 3-4 days working from home and option to Work from Anywhere for up to 30 days per year. UK: Enjoy 25 days of annual leave. France: Enjoy 34 days of annual leave and RTTs. - Home Office & Commuting Allowance/Benefits: UK: Enjoy a £450 budget to enhance your home office and an £80 monthly sustainable transportation allowance for eco-friendly commuting. France: Enjoy a €500 budget to enhance your home office. 50% discount on the public transportation pass of your choice or a €45/month Sustainable Transportation Allowance to support eco-friendly commuting. - Meal vouchers (France only): Get your 50% employer-funded Swile card and benefit from €9,5 worth of meal vouchers per working day. Inclusivity - Generous Parental Leave: UK: Benefit from 26 weeks of paid maternity leave, 4 weeks of paid leave for the second parent, and up to 20 weeks of fully paid shared parental leave. A gradual return to work program is also available. France: Benefit from 16 weeks of paid maternity leave, 4 weeks of paid leave for the second parent. - Community & Support: Engage in 2 paid volunteering days annually and join Employee Resource Groups dedicated to promoting diversity and inclusion within the company. Growth and Development - Professional Development: Access a £1,000/€1,000 annual budget for personal professional development and take advantage of career paths, internal mobility opportunities, and a "Women in Leadership Programme." - Comprehensive Onboarding: Start on the right foot with an 8-week onboarding program. Wellbeing - Health & Insurance: Receive company-paid private medical insurance for you and eligible dependents. - Financial Security: UK: Benefit from a pension plan and protect your loved ones group income protection and a group life cover. France: Protect your loved ones with life insurance covering up to 5 years of your salary, and safeguard your own financial stability with comprehensive income protection. - Mental Health Support: Access individual and confidential sessions with a mental health practitioner or coach of your choice. For more information about benefits, don’t hesitate to contact our Talent Acquisition team. Department Product & Engineering Role Product Management Locations Paris, London Employment type Full-time Working policy Hybrid About Akeneo Akeneo is the product experience (PX) company and global leader in Product Information Management (PIM); creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere. Akeneo empowers business leaders with software, education, and an engaged community all focused on the practice of product experience management. Founded in 2013 Co-workers 400