Product Manager

Product Manager WHO WE ARE: At CloserStill, we strive to deliver the best. We’re on a mission to be the most dynamic B2B events and communities business in every market we serve, bringing people together to learn, connect and grow. Operating across five regions, we power over 200 market-leading events, publications and brands across Business Technologies, Healthcare, Learning, HR & Education, and Future Transport & Infrastructure. But what truly sets us apart is our people. Our teams are diverse, driven, and united by a shared commitment to excellence. Rooted in our core values of ownership, empathy, teamwork, integrity, and determination, we empower every employee to grow, shape their own path and make a meaningful impact. Joining CloserStill means being part of something bigger - not just building events, but creating opportunities, connections, and lasting value for the communities we serve. WHO WE ARE LOOKING FOR: We are looking for a commercially aware and user-focused Product Manager who can translate customer needs and business goals into clear, high-impact digital product outcomes. You will be comfortable working across teams, influencing stakeholders, and making confident prioritisation decisions. You understand how to balance user experience, commercial value, and technical delivery, and you thrive in a fast-paced, collaborative environment As Product Manager, you will own the end-to-end lifecycle of our digital event products, ensuring they deliver measurable value for users and the business. You will: Own the product vision and roadmap for registration, event apps, exhibitor tools and data products Turn insight into clear requirements, user stories and prioritised backlogs Lead discovery to understand attendee, exhibitor and internal user needs Ensure usability and customer experience are embedded from the outset Work closely with engineering, UX/CX, delivery teams and show teams to deliver high-quality features Manage agile delivery processes and align releases with live events Define success metrics and evaluate product performance post-launch Use data and insight to improve exhibitor value, attendance and NPS Make informed decisions on pilots, experiments and feature development ABOUT YOU: You bring strong product management experience and a collaborative mindset. You will have: Proven experience managing digital products within complex ecosystems Strong understanding of user-centred design and CX principles Experience working in agile environments with cross-functional teams Confidence balancing user needs, commercial priorities and operational constraints Strong stakeholder management and communication skills An analytical mindset with experience in defining and measuring success metrics Experience running discovery, experiments, or A/B testing Familiarity with tools such as Jira, Confluence, Asana, Figma or similar You are a clear decision-maker, a strong collaborator, and driven to deliver measurable improvements to customer experience and business performance. CSM do not ‘ usually offer sponsorship for this role CloserStill Media reserves the right to request a DBS or credit check should the role require it. DIVERSITY AND INCLUSION: CloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation. We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age, ethnicity, religion or beliefs, sexual orientation, gender identity, family or parental status or disability status. We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage, don't hesitate to get in touch with our HR team at [email protected] . Department Technology Locations London Remote status Hybrid London Awards We have won more Awards than any other company in the Exhibition Industry. We have achieved over 50 industry awards, including the coveted ‘Best Business Exhibition ’ seven times, featured in The Sunday Times 100 Best Places to Work 3 times (2018. 2019 & 2020), been Voted by members of the Association of Exhibition Organisers as the ‘ Most Respected Company ’ in the exhibition Industry. Best Business Exhibition (x7), Best Marketing (x8) and Best Sales (x4) Best Launch or Brand Extension (x5). Adapting to digital during 2020, we also won 3 awards at the new Event Digital Awards. About CloserStill Media We are on a mission... To be the most dynamic global B2B events and communities business. At our core, we have unwavering faith in our workforce. Our entrepreneurial and empowered teams are dedicated to perpetual evolution of their brands, shaping leading engagement in their respective industries. We firmly believe that great people are the architects of extraordinary events. We are committed to Diversity & Inclusion and to making CloserStill Media a safe, inclusive, and collaborative workplace. We are a global and multicultural business and we strive to create a diverse and inclusive environment where our colleagues can grow and develop no matter who they are and where they work. Founded in 2008 Co-workers 800+ Turnover £200M