Product Manager

Product Manager We are looking for a technical PM for South Africa who has experience in growing mass-market consumer products with a clear marketplace optimisation focus and who enjoys bridging the gap between technical delivery and partner relationships. You’ll be the main operational contact for some of our most important lending and credit card partners, managing technical projects from initial integration through to launch, ongoing optimisation, and change management. You will help us optimise and scale the ClearScore Marketplace and help millions of users take decisions that create greater financial wellbeing. What you will be doing: Owning and optimising the ClearScore Marketplace experience in South Africa to help them make the best financial decisions for them Set direction for your product in support of both the overall product strategy and the business strategy Partnering with global teams to influence the roadmap, ensure South African market needs are represented, and successfully launch and locally optimise new Marketplace features. Working closely with local marketing and commercial teams to ensure coherent go-to-market plans and strong product marketing support for new feature releases Create a feasible and viable roadmap to enable ClearScore’s continued growth Develop hypotheses, run experiments and analyse data (with data analytics support) to form proven learnings on how to increase value and impact Being a central figure leading collaboration between engineering, design, marketing, commercial and global stakeholders Acting as the local market expert — building deep user, partner and competitive insights to inform prioritisation and optimisation opportunities Be the servant-leader for the team and an advocate for Agile methodologies Passionate and excited by the unknown and what we can achieve here at ClearScore Build trusted relationships with partner stakeholders by understanding their products, goals, and growth ambitions. Lead the end-to-end technical integration of new lending and credit card partners - from scoping requirements to going live coordinating across Product, Engineering and Commercial teams and managing the communication with the partner Skills we'd love you to have You have experience growing a consumer product using a variety of techniques both on and off the product. Preferable experience in Marketplace optimisation You are comfortable operating as a highly autonomous individual contributor, owning a market end-to-end while collaborating across multiple teams and geographies You’ve led teams in both problem and solution spaces and can work effectively within a lean setup, maximising impact through focus and prioritisation You are highly analytical and data-driven, comfortable making recommendations based on performance metrics You have strong technical understanding having worked in product management, engineering, analytical or a similar role that involved partner-facing delivery You've worked hand-in-hand with marketing and commercial teams to build a coherent and impactful strategy on and off the product You have experience leading product marketing efforts, translating product capabilities into clear positioning, messaging and go-to-market plans that drive user adoption and partner performance You develop a deep understanding of your market, users, partners and product’s problem space, using qualitative and quantitative techniques to generate actionable insights You tackle ambiguous problems in a structured way. Your solutions are reasonably bounded but have multiple risks and unknowns. You are aware of successful patterns in the industry and utilise them in your solutions You drive communication within your team and with stakeholders in a clear and concise way, being comfortable presenting to the company in demos or all hands. You resolve blockers, risks and issues are proactively raised and resolved. People know what you're doing and why You are comfortable working closely with external partners, understanding their needs and concerns, and incorporating these into product and commercial thinking You obsess over outcomes and are comfortable making trade-offs between options within your product scope even when ambiguous. You prioritise delivering fast learning and value. Your decision making is led by impact, not output You create and then own an ambitious roadmap and OKRs for your team which are clearly connected to the company strategy and mission Why ClearScore? ClearScore is on a mission to make the world of personal finance clearer, calmer, and easier to understand. It starts with the free credit score and report but we're about to do so much more. We want to take the complex financial decisions that people make in their lives and make them easier. We hold one of the biggest FinTech user bases in the world of over 22 million users but run ourselves like little start-ups. You're encouraged to challenge the status quo and fight for the better. Since our launch in July 2015 in the UK we have expanded our product into South Africa in 2017, and Australia in 2020 and Canada in 2022. Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organization. We trust you to manage your own time, so we offer flexible work and no fixed desk hours. We don't micromanage and believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth. We also have a super-fast and friendly interview process, which is more like having a friendly discussion than being put under a microscope or pressure. We want to know the real you and if you'd be a great fit for us. Benefits: Holidays – 20 paid holidays (plus public holidays) and a “duvet day” on your birthday Pension Fund contribution over and above salary Private Medical Insurance Eye Tests Medial Aid Benefit - over and above salary Continued investment into learning and development Flexible work hours and the ability to work from home Flexible, generous, and personalised maternity and paternity plans Monthly team events and office days out that we get to choose, and company events at the end of each quarter and retro Employee Assistance Program ClearScore Support Hub Perkbox Equal Opportunities ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs. Our Hybrid Model We embrace a dynamic hybrid work environment that balances flexibility with collaborative in-person experiences. Our approach is designed to foster innovation, team connection, and individual productivity. Levels 1-5: Minimum 2 days per week in-office Level 6 and above: Minimum 3 days per week in-office We believe this structure offers the best of both worlds - the flexibility of remote work and the synergy of face-to-face collaboration. Our office days are carefully coordinated to maximise team interactions and learning/ mentorship opportunities. What This Means for You: Flexibility to manage your work and life Dedicated in-office days for team building and collaborative projects Office facilities (with plants!) designed for productive interactions Clear expectations and support for maintaining our hybrid schedule We’re committed to creating an inclusive environment that accommodates diverse needs while maintaining our collaborative culture. Join us in shaping the future of work! Note: While we offer flexibility, commitment to our hybrid schedule is an important aspect of our team culture and performance expectations. Inclusion Policy We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people. Please see our People Policy Notice at https://www.clearscore.com/people-notice .