Product Designer

Who we are We are building the future of banking in Africa. Today, less than 30% of African consumers have access to adequate banking services. While mobile money has emerged as the primary means of consumer finance due to its superior accessibility and lower costs, it does not offer the financial services that create wealth and financing opportunities, which are essential pillars of long-term financial stability. Our mission is to make banking radically more accessible and affordable, to enable millions of people across the continent to build a stronger, more secure future. In November 2020, we launched a revolutionary financial app, offering a full range of services encompassing payments, transfers, as well as savings and investments. To date, Djamo has given one million users in Côte d’Ivoire and Senegal access to radically cheaper and better financial services, and our rapid growth continues unabated. We are proud to have secured the support of world-class investors, including Y Combinator, Partech, Janngo Capital, Enza Capital, and Oikocredit, underlining our potential and commitment to reshape the financial services landscape in Africa. To support the launch and growth of our activities in Djamo Entities, we are looking for a Product Designer . Your role As a member of Djamo's product team, you will help us create products that are easy to use and visually appealing to our potential customers. Reporting to the Lead Product Designer, the Product Designer will be responsible for checking product specifications and designing fully functional products. To succeed in this role, you must be able to collaborate effectively with the stakeholders on your team: product managers, developers, and marketing, have excellent communication skills (fluent in French and English), and be able to provide a fluid user experience, consistent with the user experience of all products. Daily, the Senior Product Designer will have to: Report to the Lead Product Designer, and work as part of a team of 2 designers, you will be responsible for identifying opportunities for UI/UX improvements and for creating new products. Create and improve solutions by proposing wireframes, benchmarks, a UI using the design system, prototypes, and user flows, and communicate your ideas effectively with stakeholders. Proactively seek user understanding: identify when a hypothesis is worth testing, engage users accordingly (surveys, prototype tests), and turn findings into clear decisions. Relying on the brief provided by the Product Manager and being a driving force behind design solutions. Work with the design team to collaborate and share ideas during weekly design critique sessions. Design and optimize the product interface to make it as simple as possible for users. Interacting with and challenging the development team to obtain the most effective and user-friendly solutions. Produce Figma prototypes and testing functionalities. Product Continuously Improvement. Gather and analyze user feedback and market insights. Team player experienced in working with agile methods. Ability to work closely with all product stakeholders: developers, marketing, and business. Any other related activities. Your Profile We focus on people who can solve problems, we believe that a good designer can work quickly in areas they don't know, so if you've never worked in fintech, you also have your chances. At least 3 years experience as a Product Designer working on B2B and B2C product issues. Ability to adapt to a constantly changing environment (start-up environment). Portfolio to be presented and defended at the interview. Practical experience in creating wireframes, prototypes, storyboards, user flows, etc. Proficiency in the use of Figma. Knowing how to use Claude would be an advantage Must be fluent in French and good in English. Why work at Djamo? At Djamo, we believe in a healthy balance between autonomy and collaboration, insight and intuition, work and personal life. Small, open, and friendly teams: Work within close-knit and supportive groups dedicated to creating products and services that our users truly appreciate. An ethical and stimulating environment: Join a work setting based on integrity, innovation, and concrete problem-solving. Accelerated growth: Contribute to the rapid expansion of one of the most dynamic fintechs in French-speaking Africa. Real impact: Help improve the daily lives of millions of people by offering simple, fair, and accessible financial services. A culture that invests in talent: Evolve in a collaborative and pleasant environment, with a strong team spirit, continuous learning, and real professional development opportunities. Diversity, Inclusion, and Equal Opportunities We review all applications with fairness and respect. Djamo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. You don't check all the boxes, or you think you have unique skills we haven't thought of yet? Apply anyway. We are always looking for exceptional talent at all levels. Type of contract OpCo: Permanent Contract with 3-month trial period, renewable once. Contractors Agreement via Deel Work location Marcory Zone 4C, Abidjan, Ivory Coast Point E, Dakar, Senegal Remote (within 3h of GMt) Business sector Mobile financial services