Principal People Strategy & Program Manager

About the role We’re looking for a Principal, People Strategy & Program Manager to drive the execution of high-impact, cross-functional initiatives that advance the People Team’s strategic priorities and broader enterprise goals. Reporting to the Director, Head of People Strategy & Programs, this role is critical in turning strategy into action—combining structured planning, disciplined execution, analytical insight, and creative problem-solving. This individual will operate at the intersection of strategy and operations, with the ability to connect vision to execution, conduct data-driven analyses, and influence stakeholders across a matrixed organization. Success in this role requires strong strategic thinking, comfort with data and ambiguity, a collaborative mindset, and the ability to adapt to evolving team and company culture. This is a high-visibility, high-impact individual contributor role, ideal for someone who listens first, builds trust-based relationships, and takes initiative to lead through influence rather than authority. The base salary offered for this role and level of experience will begin at $150,000.00 and up to $208,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to Execution: Lead and execute complex, cross-functional initiatives that directly support the People Team’s most important strategic goals. Connect the dots across teams, identify risks and dependencies, and help translate strategy into clear, actionable work. Strategy & Analysis: Partner closely with leaders to define problems, structure initiatives, and conduct quantitative and qualitative analysis to inform decisions. Use data to uncover insights, identify trends, and measure impact. Program & Project Management: Own end-to-end planning and delivery of strategic programs. Create detailed project plans, establish governance routines, monitor progress, and ensure accountability across workstreams. Problem Solving & Agility: Bring a scrappy, solutions-oriented mindset to ambiguous challenges. Proactively identify obstacles, adapt plans, and guide teams through uncertainty to outcomes. Operational Rhythm & Governance: Support the development and facilitation of operating cadences, such as quarterly planning, strategy reviews, and leadership team check-ins. Stakeholder Partnership: Build trusted relationships across People Team leaders and cross-functional partners (e.g., Finance, Tech, Legal). Align on priorities, clarify ownership, and foster collaboration. Change Management & Communications: Co-create thoughtful communication and change enablement strategies that support initiative success, team alignment, and adoption. Cultural Integration: Actively listen and adapt to the evolving needs and culture of the organization. Balance strategic rigor with empathy and understanding of Chime’s values and ways of working. To thrive in this role, you have Experience: 6–10 years in strategy, operations, consulting, or program management in a fast-paced, matrixed environment. Organizational Skills: Excellent time management and prioritization skills; able to manage multiple complex workstreams simultaneously. Communication: Exceptional written and verbal communication skills, with the ability to tailor messaging for different audiences and influence at all levels. Relationship Building: Skilled at listening, building rapport, and cultivating strong partnerships across teams. Strategic Thinking: Ability to zoom out to see the big picture, while quickly connecting it to actionable execution. Comfort with Ambiguity: Confident navigating change and bringing structure to open-ended problems. Project Leadership: Proven track record of independently managing complex, cross-functional projects from concept to completion. Problem Solving: Strong ability to structure problems, identify root causes, and recommend solutions. Data & Analytical Skills: Comfort working with data to conduct analyses, synthesize insights, and make strategic recommendations. People Function Knowledge: Experience working with or supporting People-related functions (e.g., HR, Org Design, Talent) required. #LI-MM1 #LI-Onsite A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates. 💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute 💰 Competitive salary based on experience ✨ 401k match plus great medical, dental, vision, life, and disability benefits 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more. 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too! 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: [email protected] . To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice .