Principal Engineer - In Store

Principal Engineer - In Store Why Tyro? At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We’re proud to power more than 76,000 merchants across Australia and to work with almost 800 partners to create seamless experiences for hospitality, retail, services and health providers. It starts with You. Just like our customers, we’re obsessed with the success of our people. So, when you come onboard, we’ll give you all the support you need to do your best work. Our close to 600 Tyros are a highly collaborative team, so you’ll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together! We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you’ll have the opportunity to learn new skills with hands-on experience, further your career, and help unleash the potential of our customers, one payment at a time. 🎥 Step inside life at Tyro here . About the role The Principal Engineer - In Store is a visionary technical leader, charged with shaping and owning the technical landscape of the In Store portfolio at a strategic level, responsible for defining and evolving the platforms that powers Tyro’s in-store payment ecosystem. This includes payment terminals, embedded payments, BYO applications, terminal management systems (TMS), and partner integrations. This role sets the technical direction for how merchants interact with Tyro in physical environments, ensuring seamless, reliable, and secure payment experiences across a diverse and distributed device fleet. The Principal Engineer drives the design of scalable, resilient, and secure systems that operate across hardware and software boundaries, balancing real-time transaction processing, device lifecycle management, and third-party integrations. Working closely with Engineering, Product, and Delivery leaders, this role ensures the In Store domain evolves in line with business goals, regulatory requirements, and customer expectations - while enabling rapid innovation through reusable platform capabilities. Their influence extends beyond code - they mentor, inspire, and empower teams to reach new heights of collaboration and innovation. This is an extraordinary opportunity to leave a lasting mark: to drive enterprise-wide technical vision, ignite creativity, and shape the future of Tyro’s technology landscape. The Principal Engineer plays a central role in building a high-performing, future-ready engineering culture, ensuring that Tyro not only keeps pace with industry standards, but sets them. What you'll do Platform Architecture Leadership Define and own the technical architecture of the platform (or platform domain), ensuring scalability, reusability, and accessibility. Establish consumption patterns for platform services, ensuring ease of use and standardisation. Align platform capabilities with end-user experience requirements, defining scope and boundaries in collaboration with other platforms. Strategic Alignment and Governance Define tactics and strategy to support platform evolution in line with business and product goals. Provide technical oversight on solutions leveraging platform services, ensuring alignment with platform strategy. Govern the use and extension of platform services, ensuring consistency and maintainability. Balance day-to-day engineering decisions with long-term architectural direction, ensuring adherence to target states and technology principles. Architectural Standards & Best Practices Establish and maintain default platform technologies and techniques. Govern implementation and operational considerations to drive a sustainable platform evolution strategy. Foster a culture of architectural excellence, ensuring technical disciplines and principles are well-understood and applied across teams. Enterprise-Wide Collaboration Collaborate with other Principal Engineers and Architecture to maintain Tyro’s enterprise-wide architectural standards. Drive standardisation and reusability, ensuring platform evolution balances scalability with pragmatic implementation. Facilitate continuous learning, feedback loops, and architectural improvements across platforms. Work alongside Squads to ensure successful delivery of new platform features and updates. Engineering Enablement & Delivery Serve as a trusted technical partner within cross-functional squads, guiding teams on best practices in system design and operational readiness. Support troubleshooting and resolution of complex technical challenges, fostering a culture of collaboration and problem-solving. Partner with Delivery Leads to break down technical requirements, ensuring practical and efficient project execution. Identify and mitigate technical dependencies, risks, and blockers, driving proactive problem-solving. Support teams in refining backlog items, ensuring technically sound and scalable solutions What you'll bring Strong experience in software development, system design, and technical leadership. Excellent problem-solving, organisational, and analytical skills, including root cause analysis and post-incident reviews. Expertise in cloud-based architectures, microservices, and distributed systems. Experience in incident management, platform reliability, and operational best practices. Deep understanding of agile methodologies, DevOps principles, and CI/CD pipelines. Strong collaboration and communication skills to influence across technical and non-technical stakeholders. Passion for mentoring, coaching, and fostering technical growth within teams. What’s in it for you? We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs of team members across Australia. Here are just some of the things Tyros tell us they love about working here. You’ll also receive: A mix of in-office and remote working (3 days in the office) Learning and career development opportunities 18 weeks paid primary carers leave 12 weeks paid secondary carers leave Annual team-based volunteer day Birthday Leave Power Up Day (Additional day of leave) Weekly team social events, snacks, craft beer and wine, ping pong and video games Taco Tuesdays Mental health and wellness initiatives Novated leasing Tyro is committed to a diverse, inclusive workplace where everyone thrives. We welcome applicants of all backgrounds and are an equal opportunity employer. If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them. Still with us? If you’ve got this far, then you might just be a great fit for us. Don’t tick all the boxes above? That’s ok, apply anyway and our Talent team will review your profile - you might be a fit for future roles. #LI-Hybrid Department Technology Role In-Store and New Verticals Locations Sydney Remote status Hybrid