About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
Job Summary
The Presales Solutions Architect – Platforms will be a customer-facing platform architecture expert. They will take a consultative approach to container, automation, and platform engineering initiatives and have a holistic understanding of modern application platforms, DevOps practices, and ecosystem technologies that enable business outcomes. The Solutions Architect will also develop and deliver new offerings to address customer requests and opportunities. This remote position may be required to report to the office in Austin, Texas, as required for business needs and as determined by SHI management.
Role Description
Collaboration with multiple layers of contacts within client organizations, including but not limited to CIO, CTO, Platform Engineering,
SRE,
Develop
er teams
, and procurement to strengthen our overall customer relationship and better understand the goals and
objectives
they are trying to achieve.
Lead customer technical conversations
presales
engagement and own the technical strategy,
execution, and opportunity through the sales cycle
Design and sell platform and hybrid cloud solutions across on
-
premises and hybrid environments, including software and infrastructure,
leveraging
OEM and
third
party
technologies aligned to customer outcomes
.
Understand the company’s services offerings in all solution practice areas by attending company training and expanding knowledge through self-study.
Educate sales teams on
container, automation, platform architecture
and
hybrid cloud
solution selling
,
and key technologies through 1x1, team, and company training.
Staying current on
new technology
, trends, and market behavior by studying market trends and the industry landscape
Engaging in self-study and independent work in lab facilities to increase job-related knowledge and skills
Developing collateral
, workshops, and other materials
to
assist
with sales engagements
Developing
cases in the SHI lab to support sales engagements
Behaviors and Competencies
Problem-Solving: Can proactively
identify
and take ownership of complex problem-solving initiatives,
initiate
preventative measures, collaborate with others to find solutions, and drive successful outcomes.
Communication: Can effectively communicate complex ideas and information to diverse audiences,
facilitate
effective communication between others, and mentor others in effective communication.
Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change.
Leadership: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance.
Teamwork: Can build and lead multiple teams,
fostering
a cooperative environment and
ensuring
effective communication between team members.
Self-Motivation: Can take ownership of complex personal or professional initiatives, collaborate with others when necessary, and drive results through self-motivation.
Skill Level Requirements
Proven experience designing and architecting cloud-native platforms, including Kubernetes and
enterprise
container-based
environments (
e.g.
Open
S
hift,
Rancher
, Tanzu
) across on-premises, hybrid, or multi-cloud environments
Deep understanding of modern DevOps and platform engineering practices (
GitOps
, CI/CD,
DevSecOps
, SDLC
,
Internal Developer Portal
) combined with Day
2 operational experience, including observability, reliability, upgrade and lifecycle management
, infrastructure-as-code, automation
Extensive knowledge
of
Hybrid Cloud,
DevOps
,
cloud-native
ecosystem
OEMs, third party technologies, and their value proposition
to customers
Strong understanding of platform and cloud native reference architectures,
OEM
hardware
and
infrastructure reference architectures,
third-party
integrations, and relevant industry compliance
requirements
Experience with
cloud
-n
ative
observability concepts
,
OpenTelemetry
,
Kubernetes monitoring
,
and observability OEMs
, and AIOps
Familiarity with
cloud native application security best practices and
solutions including CNAPP
Excellent written and verbal communication skills, with the ability to engage both technical and non
technical audiences
Attention to detail, organization, and follow-up skills
Initiative to research and resolve problems with a positive attitude
Exceptional relationship
building
skills with customers, partners, and internal stakeholders
Strong documentation skills, including system, application, and infrastructure diagrams and executive
ready
presentations.
Possess a real passion for technology
Expert technical knowledge of
cloud-native platform
and DevOps
solutions
Other Requirements
Bachelor’s d
egree or equivalent experience
5+ years of experience
in a technical role
3+ years of experience in
a presales
Solution Architect
role
Travel to client locations required up to 20% for customer meetings, internal meetings or engagements, customer or partner sites, conferences and SHI offices
Flexibility to work extended hours to complete special projects
Preferred Certifications
Certified Kubernetes Administ
rator
(CKA), Certified Kubernetes Application Developer (CKAD
)
or related Linux & CNCF certifications
Red Hat Certified
Openshift
Architect
Relevant
professional certifications in related OEM
categories
including but not limited to
Observability
(Dynatrace,
DataDog
, Splunk, Elastic, etc..)
,
GitOps
/DevOps
,
Automation
(Ansible)
,
IAC (Terraform)
,
Infrastructure
/Containers
, Platforms
, CNAPP
If you do not have these certifications, it may be
required
within one year at SHI.
The estimated annual pay range for this position is $180,000 - $250,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity –
M/F/Disability/Protected
Veteran Status