Overview
We're expanding our virtual team and looking for detail-driven, service-focused individuals to join us as Premium Client Support Specialists. In this role, you'll work closely with clients to help shape and manage their travel plans, ensuring every detail is handled with accuracy and care from beginning to end.
If you enjoy delivering high-level customer support, staying organized, and working independently in a flexible remote setting, this opportunity offers a strong pathway to build valuable skills with ongoing guidance provided.
Responsibilities
Partner with clients to understand their travel goals, preferences, and budgets
Design and coordinate personalized itineraries tailored to individual needs
Research and evaluate travel options using approved booking platforms
Provide clear recommendations and accurate information to support decision-making
Communicate with clients through phone, email, and secure messaging channels
Handle booking updates, changes, and service-related requests efficiently
Keep detailed and organized records of client interactions and travel plans
Participate in training sessions and team development activities
What You'll Gain
Fully remote work environment
Flexible scheduling that supports work-life balance
Step-by-step onboarding to help you start confidently
Continued training and professional development resources
Access to industry tools and supplier partnerships
Eligibility for incentive programs and travel-related perks
Opportunities for advancement within a growing team
Qualifications
Strong communication skills with a client-first approach
Excellent attention to detail and organizational habits
Ability to manage multiple tasks independently
Comfortable using online systems and basic computer tools
Reliable internet connection
Positive attitude and willingness to learn
Requirements
Must be at least 18 years of age
Must be legally authorized to work in the U.S., U.K., Mexico, Australia, Spain, or approved hiring regions