Premium Audit Reviewer II

Description CopperPoint has an exciting opportunity for a fully remote Premium Audit Reviewer II to join our team. In this role, you will review and evaluate premium audits for accuracy, completeness, and compliance with company guidelines and regulatory standards. You will collaborate with internal teams, agents, and policyholders to resolve discrepancies, support quality assurance initiatives, and help ensure accurate premium determination. The ideal candidate brings strong analytical skills, attention to detail, and experience in workers’ compensation and commercial lines premium auditing within a fast-paced, customer-focused environment. Job responsibilities: Conducts quality and timely reviews of assigned audits, analyzing accuracy of the audit relative to regulatory guidelines and policy underwriting. Reviews narrative portion of audit that describes customer’s business type/classification to determine if the policy has been written correctly. Based on the narrative, reviews data submitted by Auditor to ensure that the auditor applied appropriate description categories, used correct state rules as to business type, and classified the employer’s individual jobs and employees appropriately. Returns audits to Auditors with recommendations for necessary corrections/revisions. Once finalized, enters information from audit in to billing system to create a customer invoice. Determines accuracy of additional or return premiums in accordance with national/local regulations and/or corporate standards. Enters audited exposures into appropriate rating system for all lines of business for all states, validates rating systems have accurately calculated total policy premiums, and bills the final policy premium, making referrals to Underwriting on pertinent information found during the review process. Answers and handles inquiries regarding status requests, billing issues, and miscellaneous audit-related questions. Collaborates/consults with Underwriters, Field Auditors, vendors, and other internal teams to support CopperPoint corporate goals and provide excellent customer service. Provides administrative support on the communication and handling of premium audits. Reports Workers' Compensation Statistical data in accordance with Independent and NCCI requirements. Achieves and maintains test audit results at or below State minimum Develop a strong relationship with premium audit team, and adjacent business segments including Underwriters and Underwriter Assistants. Serves as a resource for underwriters concerning such matters as endorsements needed prior to processing and billing audits. Maintain a working knowledge of the individual guidelines of each state and/or region, completing continuing education to remain current on changes related to premium auditing through discussion and correspondence with peers, experts, and industry-related literature. May provide coaching, training and general guidance to new or subordinate employees. Qualifications/Competencies: Requires high school diploma or equivalent; prefers bachelor’s degree in accounting, finance, or related field. Requires 2+ years commercial insurance, premium audit review or related experience to include multi-state accounts and/or multiple lines of business resulting in solid working knowledge of a variety of policy types such as guaranteed costs, high deductible, loss retro-incurred, composite ratings, and/or group captives. Requires solid working knowledge of NCCI (National Council on Compensation Insurance) and Bureau workers compensation classification rules. Prefers 2+ years of prior Property & Casualty industry experience. Experience with other lines of business such as General Liability, Umbrella, and Auto also a plus. Experience working with premium audit work management systems required. Strong analytical skills to successfully review audits and to ensure compliance with policies, procedures, and regulations. Sound business and technical acumen with demonstrated ability to understand and apply independent and NCCI bureau regulations. Sound working knowledge of a variety of policy types, including guaranteed costs, high deductible, loss retro-incurred, composite ratings, and group captives Excellent customer engagement/service skills – both verbally and in writing Solid oral and written communication skills resulting in ability to communicate professionally both verbally and in writing. Ability to identify and seek needed information/research skills. Detail oriented. Solid typing and ten-key skills. Solid organizational & time management skills with ability to multi-task, prioritize, and meet and contend with deadlines and influxes in workload. Ability to work well independently and in a team environment. Spanish bilingual a plus. Benefits: Employees and their families are eligible to participate in CopperPoint Insurance Companies benefit plans including medical, dental, vision, short-term disability, long-term disability, life insurance, a health savings account, a flexible spending account, and a 401k plan. We provide some benefits at no cost to the employee (Basic Life Insurance and AD&D at two times an employee’s annual salary, Short- and Long-term Disability coverage, and Employee Assistant Plan). Employees will accrue 0.0769 hours of Paid Time Off (PTO) per paid hour, which may total 20 days a year. In addition, employees will also receive 10 paid holidays throughout the calendar year. Salary Range: $52,000.00 - $83,000.00 annually Compensation may vary depending on skills, experience, education, and geographical location. In addition to base salary, compensation may include an annual discretionary bonus. Founded in 1925, CopperPoint Insurance Companies is a leading provider of workers’ compensation and commercial insurance solutions. With an expanded Line of insurance products and a growing ten-state footprint in the western United States, CopperPoint embodies stability for policyholders in Alaska, Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Utah, and Washington. CopperPoint Mutual Insurance Holding Company is the corporate parent of Arizona-based CopperPoint Insurance Companies, Alaska National Insurance Company, and other CopperPoint Insurance Entities. CopperPoint’s culture of compassion extends to the community through employee volunteerism, corporate matching, Board service, program sponsorships, and in-kind contributions. We empower employees by providing 12 hours of paid volunteer time annually and matching their personal contributions to the charities of their choice up to $500 per year. In 2020, CopperPoint employees reported 3,500 volunteer hours. CopperPoint offers a competitive compensation package and comprehensive benefits package including major medical, dental, and vision and a wide range of competitive benefits programs, generous matching contributions to your 401(k) plan, generous paid time off, tuition reimbursement, and other education benefits and business casual dress. CopperPoint is an equal employment opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry or citizenship status, genetic information, pregnancy status, or any other characteristic protected by state, federal or local law. CopperPoint maintains a drug-free workplace. #LI-Remote