The company:
Our client is a Start-up focused on selling integrated Contact Center solutions, operating in five countries around the world and looking for a Pre-Sales Consultant to work in the European market. We are looking for a commercial profile that has analytical capacity, developing specific solutions for each client.
The job:
Will be responsible for the Pre-sales process, specifying specific solutions for each customer. It will also contribute to identifying new features and new ideas in the company's area of operation.
Profile:
- Experience in operations in Contact Centers (eliminating factor);
- Graduation completed in Engineering or similar;
- Pre-sale experience of Voice and Contact Center software solutions (preferred factor);
- Knowledge of Windows and Linux operating systems;
- Knowledge with databases;
- Knowledge of Voice over IP;
- Knowledge with IP networks and protocols;
- Knowledge of scripting tools;
- Experience in coordinating or managing projects in the sector (Preferred Factor);
- Fluency in English;
- Availability to travel.
Main functions:
- Pre-sales for the Contact Center area;
- Survey of requirements with customers;
- Preparation of response to RFI's;
- Preparation of response to RFQ's;
- Preparation of response to Public Tenders;
- Technical Presentation of the Contact Center Solution;
- Identification of new features and new ideas to be developed within the scope of Contact Center solutions.
Conditions:
- Permanent contract (6 months experience);
- €36k year + commissions (negotiable);
- Health insurance after experience;
- Opportunity for professional and personal development.