Platform Consultant Senior Expert (Cloud & AWS Platform Focus)

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Platform Consultant – Senior Expert (Cloud Focus) designs, operates, and enables enterprise-scale cloud platforms that allow engineering teams to deliver software reliably, securely, and at scale. This role emphasizes AWS-based platform architecture, operational excellence, and reliability. The ideal candidate brings deep experience running production systems in AWS and understands how applications behave within cloud environments—not just how infrastructure is provisioned. Key Responsibilities Design and evolve enterprise-scale cloud platform architectures Serve as a senior technical authority for AWS-based platforms and services Guide architecture decisions related to scalability, availability, security, and cost Own and improve cloud platform reliability, automation, and operational practices Partner with application teams, security, and operations on production readiness Troubleshoot complex cloud and platform issues Provide advisory and enablement support across engineering teams Influence cloud governance, identity, and platform standards Evaluate emerging cloud technologies and share insights across the platform community Build trust and influence with engineering directors, principal engineers, and design leaders to shape backlogs and engineering practices. Apply industry standards and evaluate emerging technologies, sharing relevant insights with the broader engineering community. Act as a collaborative thought leader by questioning assumptions and considering downstream implications of technical decisions. Essential Qualifications 10+ years of experience in cloud engineering or platform engineering roles Deep hands-on expertise with AWS Experience with AWS IAM, AWS Lambda, and core compute services Experience supporting production applications running in AWS Strong understanding of cloud architecture patterns and operational tradeoffs Experience with platform reliability, monitoring, and incident response Experience operating in regulated or risk-aware enterprise environments Desirable Qualifications Exposure to AWS Connect Event-driven system or orchestration experience Prior software engineering experience (Java, JavaScript, or similar) Familiarity with Redis or caching technologies Experience supporting shared platforms used by large engineering organizations #LI-MF1 Ideal Candidate Profile A senior cloud platform expert with deep AWS knowledge who understands application behavior in production environments and excels at enabling teams through guidance, troubleshooting, and platform best practices. Experience • 10 or more years of experience (Preferred) Supervisory Responsibilities • This job does not have supervisory duties. Skills Architectural Patterns, Automation, AWS Identity And Access Management (IAM), AWS Lambda, Cloud Architectures, Cloud Computing, Cloud Engineering, Cloud Governance, Cloud Platform, Design, Platform Architecture, Platform Engineering Compensation Compensation offered for this role is 160,200.00 - 227,550.00 annually and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. 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