Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
Position Overview
Our expanding remote client services team is seeking dependable and detail-focused individuals to join us as Personal Planning Consultants. In this role, you'll assist clients in organizing customized travel plans, coordinating reservation details, and providing end-to-end support to ensure each trip is planned smoothly and efficiently.
This remote position is a strong fit for individuals who enjoy helping others, managing details, and working in a structured yet flexible environment. Prior experience in customer service, hospitality, administrative support, or scheduling is helpful but not required—comprehensive training and ongoing support are provided.
Core Responsibilities
Assist clients in developing travel plans based on preferences, timelines, and budget considerations
Coordinate travel elements including accommodations, flights, cruises, transportation, tours, and activities
Research options and compare availability using approved booking systems and supplier platforms
Organize reservation details, confirmations, and itinerary information for accuracy and completeness
Communicate with clients through phone, email, and digital messaging tools in a professional manner
Support itinerary updates, booking modifications, and post-booking assistance as needed
Maintain accurate client records and well-structured documentation within internal systems
Monitor supplier updates, destination insights, and promotional opportunities
Participate in virtual onboarding, training sessions, and ongoing skill development programs
Candidate Profile
Strong communication and client service skills
Excellent organization with attention to detail
Ability to manage multiple tasks independently in a remote setting
Comfortable using email, web-based platforms, and basic computer tools
Reliable internet connection and professional communication habits
Positive, adaptable mindset with willingness to learn new processes
Interest in coordination, planning, hospitality, or client support services
Must be at least 18 years of age
Applicants must be authorized to work in the United States, United Kingdom, Mexico, Australia, Spain, or other hiring regions
What We Provide
Fully remote work opportunity
Flexible scheduling options
Structured onboarding and guided training support
Ongoing mentorship and professional development resources
Access to supplier systems, booking tools, and travel planning platforms
Eligibility for travel-related discounts, incentives, and recognition programs
Growth opportunities within a supportive and expanding remote organization