Job Type: Permanent
Classification: Full Time
Compensation: £50,000 Per Annum
Weekly Hours: 35
Hybrid and remote working would be considered for the right candidate
Looking for a rewarding career in the holiday park industry? Park Holidays UK is one of the leading holiday park operators, offering exciting opportunities in a fun and dynamic environment. Whether you're passionate about customer service, hospitality, or outdoor adventures, we have a role for you. Join our team and be part of creating unforgettable holiday experiences!
Job Summary
We are looking for a detail-oriented and proactive People Technology Analyst to manage, maintain, and enhance our People systems, with a primary focus on SAP SuccessFactors.
This is a key role within the People team, responsible for ensuring the People Tech landscape supports efficient, data-driven decision-making and provides an excellent employee experience. You will act as a subject matter expert for SuccessFactors, working closely with the People Team, IT, and external vendors.
Job Duties
People Technology Management
- Own the day-to-day administration of SAP SuccessFactors, including system configuration, maintenance, and troubleshooting.
- Manage user access, roles, and permissions in line with governance policies.
- Manage business rules, workflows, role-based permissions (RBP), MDF objects, and picklists.
- Maintain system documentation including configuration workbooks, process maps, and data dictionaries.
- Perform regular system audits to ensure optimal performance and compliance.
- Oversee data imports/exports, including mass data uploads using templates and import tools.
- Review and assess SAP SuccessFactors biannual releases, identifying impacts and opportunities.
- Coordinate testing cycles (UAT/SIT) and manage deployment of new features.
- Maintain and manage test environments, including refreshes and test data setup
Process Improvement & Optimisation
- Identify opportunities to improve HR processes through system enhancements and automation.
- Lead or support the implementation of new modules or system upgrades.
- Provide user support, troubleshooting, and training to the People team and wider business.
- Leverage system capabilities (e.g. workflows, notifications, business rules) to improve efficiency.
- Support data migrations, system integrations, and testing activities.
- Assist with change management, communications, and training during system changes.
- Collaborate with IT and external vendors to resolve issues and deliver improvements.
Reporting & Analytics
- Build and maintain advanced reports using SuccessFactors reporting tools (Ad Hoc, Canvas, Story Reporting).
- Develop dashboards and visualisations using tools such as Power BI or similar.
- Provide insights and analytics to support strategic decision-making.
- Support regulatory and internal reporting requirements
Requirements
- Proven experience working with SAP SuccessFactors (e.g. Employee Central, Performance & Goals, Recruitment, Onboarding 2.0).
- Strong understanding of People processes and data structures.
- Experience in People systems administration and configuration.
- Strong analytical and problem-solving skills.
- Advanced Excel and reporting skills.
- Ability to manage multiple priorities and stakeholders.
- Experience with reporting tools (e.g. Power BI).
- Exposure to People transformation or system implementation projects.
- Detail-oriented with a strong focus on data accuracy.
- Proactive and solutions-focused mindset.
- Ability to work both independently and collaboratively.
At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart.
We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.
Employee Benefits at Park Holidays UK include:
- Generous discount on holidays across our parks
- Discount at all restaurants on park for you and your family
- Life Insurance coverage, including a 24/7 digital GP and funeral concierge service for you and your family.
- Free premium eye test voucher
- Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.
- Discounted gym memberships
- Employee referral scheme
- Sales referral scheme
- Free expert mortgage advice
- Company pension scheme