People Systems & AI Specialist - FTC 6 months

FTC - 6 months Salary - £45,000 per year pro rata Made Tech is a technology company, and our People function should lead by example. As our People Systems & AI Specialist, you are the technical engine behind our "Powerhouse" goal. This is a dedicated, fixed-term role designed to provide the impetus and expertise needed to modernise our tech stack and enable future maintenance to be as self-sufficient and require minimal manual input as is possible. You will own the optimisation of our core HRIS, but your real impact will be in automation and augmentation. You will identify "admin-heavy" workflows and replace them with elegant, automated solutions and AI-driven workflows. You are the bridge between raw people data and strategic insights, ensuring that our systems don't just store information, but actively drive better decision-making across the business and continue to be systems of engagement. Key Responsibilities HRIS Optimisation & Mastery: Conduct a deep-dive audit of our current HRIS capabilities. You will lead the "cleanup" of data structures and ensure we are utilising 100% of the system's potential to drive efficiency. Workflow Automation Lead: Identify the top 10 most manual/repetitive tasks in the People lifecycle (e.g., contract changes, onboarding triggers, leave approvals) and build automated workflows to handle them using tools like Zapier, Workato, or native system integrations. AI Implementation & Tech Enablement: Lead the practical rollout of AI tools within the People team. You will build and deploy custom AI assistants (GPTs or agents) to handle internal queries, audit payroll data, and assist in sentiment analysis. Integration Engineering: Ensure our People tech stack (ATS, HRIS, LMS, Payroll) is fully joined up, minimising data silos and ensuring a seamless, sign-on experience for employees. Digital Upskilling: Act as a mentor to the wider People team, building their confidence and capability in using new tools and automation techniques so the transformation continues after your tenure. Skills, Knowledge & Expertise Systems Expert: Deep experience with multiple HRIS platforms (e.g., HiBob, BambooHR, Workday) and a proven track record of complex implementations. Automation Fluency: You are a "no-code/low-code" enthusiast. You understand how to connect systems and automate triggers to save hundreds of hours of manual work. AI Practitioner: You don’t just talk about AI; you use it. You have experience building custom agents or using LLMs to solve specific operational problems. Data Visualisation: Comprehensive skills in tools like Tableau, PowerBI, or Google Looker Studio, with the ability to turn "messy data" into a clear, strategic story. Project Management Rigour: Because this is a fixed-term role, you must be ruthlessly organised, focusing on "Minimum Viable Products" (MVPs) and rapid delivery cycles. Translator Ability: You can flex to be able to relate complex information and processes to our engineering squads and our People team specialists, ensuring everyone is aligned on the digital roadmap. Job Benefits We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We’re also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: 30 days Holiday - we offer 30 days of paid annual leave plus bank holidays (pro rata) Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice Support in applying If you need this job description in another format, or other support in applying, please email [email protected]. We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We’re collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we’ll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We’ve put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech We’re committed to building a happy, inclusive and diverse workforce. You can get a sense of what it’s like working here from our blog, where we talk about mental health, communities of practice and neurodiversity (as well as our client work and best practice). Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you’d like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know.