People Operations (HR) Executive

People Operations (HR) Executive Mission: To ensure People Operations and office operations at Grain run smoothly, accurately, and compliantly, so employees can focus on doing their best work. This role provides the operational backbone that supports our people, our workplace, and the company’s continued growth. Outcomes: eNPS (Employee Net Promoter Score) > 80 Keep Grain’s People Ops (HR) running smoothly People smile when they come into our Grain spaces The ideal candidate: Genuinely cares for people Organises stuff really well and can multitask effectively Good written and verbal communication skills Pays attention to details (show us by including the word “Delight” in your application.) Highly reliable and can be trusted with confidential and sensitive information Communicates effectively across different teams and cultures Relevant qualifications or experience in the field of People Ops (HR) and/or office management Familiar with Singapore employment practices and regulations Responsibilities: Support end-to-end employee lifecycle processes including onboarding, offboarding, and employee changes Prepare and process recurring payroll, including allowances, deductions and variable pay Support the application, renewal, cancellation, and tracking of work passes (e.g. EP, S Pass, Work Permit) for foreign employees Assist in recruiting efforts and making sure hiring pipelines move along. Prepare and issue employment agreements, letters, and People Ops documentation Maintain accurate employee records in People Ops systems and personnel files Assist with annual compensation, performance review and salary review exercises Respond to employee queries in a timely and professional manner Take care of Grain’s physical spaces to ensure a productive and welcoming environment Purchase and maintain pantry and office supplies at par level Assist with administrative tasks (e.g. answering government surveys, performing actions on government portals), not limited to only People Ops matters What’s in it for you: Work with a fast growing, at the same time, lean and mean team, to make real world impact. Have a lot of ownership and drive your own results. Work with smart people who sweat the details and push for the highest standards. You should include these in your application: CV or LinkedIn profile Tell us about a time you had to work on a highly challenging task. How did you overcome it? What motivates you? What's your favourite food and where do you get it? Why? Department People Operations Locations Singapore Remote status Hybrid Employment type Full-time WHAT’S THE INTERVIEW PROCESS LIKE? The process can differ between roles, but we usually start with a quick screening call followed by in-person interviews to be sure we’re on the same page and a good fit for each other. 1. Quick 45 minute screening interview to make sure we are on the same page. Here, we try to briefly understand cultural fit, where you’re at, what you’re optimising for, strengths and weaknesses, relevant experience, etc. 2. 1–1.5 hour deeper interview with the functional lead. There may be some overlapping questions here — we don’t compare notes between interviews to keep the process independent. 3. [Only certain roles] 3–4 hour practical interview. 4. [Only certain roles] Interview with CEO/COO. 5. Reference check. If you have read this far, some useful tips: • Always follow up after each interview - tell us things you learned, what you enjoyed, why you would be a good fit, ask more questions, supplement your answers — this will go a long way! • This is a basic detail but people fail at it and we are the kind of company that likes helping you out — reply all in your emails. Make sure everyone that needs to be in the loop (especially your champions in this case!) are to/cc-ed in each thread. • “Any questions for me?” → The right answer is always yes. And belt out the 3 questions you prepared for this interview. Some good questions: “How did I do in this interview? Please give me brutal feedback.”, “Pre-mortem: If I joined Grain and I was no longer with you all in 6-12 months. Why?”, “What do you think are the most important traits for this job?” • Pro tip for sales interviews: Sales is more about asking questions, instead of talking. Learn this in 1:38 minutes here .