People & Culture Tech Lead

People & Culture Tech Lead LEGO Digital Play will bring the LEGO brand into digital entertainment in new, innovative, and wholly-owned ways. Our mission is to ensure the LEGO Brand remains as powerfully a part of children’s lives in the coming decades as it has ever been. We aim to reach every kid on the planet, their parents, and adult fans of LEGO—and provide them with meaningful, magical, and playful new experiences. We are at the earliest phases of this new company, offering a unique opportunity to build a new entity for the world's most beloved and trusted brand. Our culture is open, collaborative, intellectually rigorous, and creatively vibrant. Role Summary: As the People & Culture (HR) Tech stack Lead, you will guide the development, architecture, implementation and ongoing management of HR Tech solutions that create highly engaging employee experiences. You will support the selection and implementation of all our Tech solutions across People & Culture and post-implementation, oversee these core systems, ensure accuracy of global data, and support reporting needs related to workforce analytics. This role translates our People & Culture strategy into robust technology architecture and system operation plans, ensuring our HR Tech stack scales seamlessly alongside the growth of our business. Working closely with our P&C Operations Director, People Partners, and P&C Leadership, you will ensure our P&C systems support both business growth and create a frictionless, self-service employee experience. This position owns the core technology layer within the P&C team and will help shape how our systems scale in the coming years. Key Responsibilities: People Tech Stack Strategy Lead the end-to-end evaluation, selection, and implementation of the full People & Culture Tech stack spanning from HRIS, ATS, Flexible Benefits, Engagement, Learning, Performance, and beyond. Build requirements documents, selection criteria, supporting search processes and implementing the best HR Tech solutions together with any partners of solutions vendors we select. Assess systems against current and future business needs to ensure the overall ecosystem is scalable, well-integrated, and fit for a growing, multi-location organisation. Collaborate with Finance and other functions to ensure global data ownership and data integrity is maintained between ERP and HRIS solutions. Own the day-to-day management of all P&C systems, including configuration, release management, upgrades, integrations, and security administration, maintaining a stable, well-governed tech stack that the People & Culture team, and the wider business can rely on. Build and continuously maintain a prioritised view of every significant People workflow across the Employee Journey, always taking into account which workflows might be better served through AI automation. Agentic AI Workflow Design & Automation Identify opportunities to streamline existing P&C processes through system enhancements, automation, and workflow optimisation, not just by deploying AI agents, but improving the underlying process design so that automation works reliably at scale. Understand the opportunities created by AI automation and agentic AI and build governance structures to ensure data integrity. Data, Reporting, Integrations & Operational excellence Own the accuracy and consistency of employee data across the P&C technology ecosystem, implementing governance practices, regular audits, and data controls that ensure the business can trust what it is looking at, especially as headcount and system complexity grows. Develop and deliver a suite of standard and ad-hoc People reports, collaborating with key stakeholders to identify needs and build reporting databases to meet those needs. Partner with IT and external vendors to design and maintain integrations between the HRIS and adjacent platforms including ERP, Payroll, ATS, and flexible Benefits systems and ensuring clean, reliable data flow and eliminating manual data re-entry across the tech stack. Develop and maintain clear system documentation, standard operating procedures, and governance frameworks that support a scaling organisation so that knowledge lives in the system, and not just in people's heads. Governance & Compliance Ensure our HR Tech stack and agent workflows are fully compliant with GDPR and other applicable data protection and employment regulations across every jurisdiction the business operates in, treating compliance as a baseline, not a tick box exercise. Maintain and enforce clear boundaries around where AI should and should not be used in a People & Culture context and every agent-assisted decision must be auditable, every escalation path must be tested, and the team must always know when to trust the agent and when to override it. Qualifications: Proven experience implementing and managing People tech stack end-to-end (selection through to implementation and post-implementation evolution), with hands-on knowledge of systems suited to a global or high-growth environment. Have successfully supported complex system implementations, architecture design, and HR tech transformations. Technical fluency across automations, integrations, and data flows - comfortable with APIs, agent frameworks, and connecting systems such as HRIS, payroll, benefits, ATS, and ERP. Excellent analytical, project management and planning skills, with the ability to translate business growth into customised system workflows, and turn People data into clear, actionable insights that drive strategic decisions. Deep expertise in knowledge management and process documentation. Excellent problem-solving ability, high attention to detail, and a structured, process-driven way of working. Strong stakeholder management skills - able to work credibly across People & Culture, Legal, Finance, IT, and senior leadership and align people with different priorities around a shared plan. A bias towards outcomes over activities - you initiate, you own, and you deliver without needing a fully defined spec. Experience in a fast-paced, scaling, or start-up environment is highly desirable. Department LEGO Digital Play Locations LEGO Digital Play London Office Remote status Hybrid