About Company Work From Home Position
Empowering Digital Transformation through Social Media & IT Services
With
over 20 years of experience in managing customer services across
inbound and outbound segments, specifically in the Telecom and
international sectors, I lead a dynamic company focused on providing
innovative Social Media and IT solutions. Our goal is to help businesses
thrive in the digital era by leveraging cutting-edge technologies and
tailored strategies.
Key Accountabilities:
Answer inbound calls and screen callers for eligibility.
Complete the correct assessment for the callers who wish to enroll.
Help with plan selection as needed
Help set tasks for Agent callbacks if needed.
Maintain accurate client information in the American Exchange CRM system.
Assist current clients with services such as updating their income, demographic info, checking status of their insurance policy, getting ID card if able, etc.
Process enrollments and generate quotes for clients as needed
Assist in projects as needed, such as payments, commission tracking, Marketplace checks, or carrier checks
What we are looking for:
Works well in a team environment
Projects positive and productive behavior
Willingness to ask for help when complications arise
Punctuality in accordance with scheduled work hours
Attention to detail is imperative as data entry is a big part of day to day work
Job Requirements
Quiet place to work in your home, with little to no distractions
A reliable high speed internet connection
Dependability to be at work each day and adhere to your schedule.
Compensation
$40000/year salaried position, non-commissionable (straight salary, not dependent on sales for commissions)
Pay: $40,000.00 per year
Benefits:
Work from home - Remote