Partner Relationship Manager

Partner Relationship Manager Join us in our vision to help everyone in the world to find the right education! Apply here! We usually respond within a week Full-Time - Remote, UK Who we are UniQuest, part of Keystone Education Group, is the leading student recruitment technology and services provider to higher education. Based in the UK and founded in 2013, we partner with higher education institutions to improve student engagement from first enquiry to enrolment. We offer a comprehensive platform solution, an expert workforce, and data-led processes to engage students globally. With over 250 team members across four international offices, we foster a culture of ownership and flexibility, supporting career growth and focusing on tech-enabled, people-driven, and process-powered solutions. Altogether with Keystone we are more than 700 people, underpinned by a successful student demand generation business with over 5,500 global university partners and 110 million student visitors to our websites annually. What are we looking for Are you passionate about helping our university partners and students succeed and delivering exceptional service? Then we would love to talk to you about joining our team. What you’ll be doing Owning the relationship, engagement and success of your university partner. Acting as the first point of contact for service delivery and provision. Being a brand ambassador for UniQuest. Understanding partner goals, targets and objectives whilst being able to match UniQuest services with their requirements. Further embedding our partnership through the creation of new commercial opportunities. Carefully managing partner expectations when their requests are not strategically beneficial or may negatively impact day to day service delivery. Enforcing an adherence to Service Level Agreements and contractual obligations Minimising risk by pre-empting any operational issues that may arise and implementing initiatives to avoid these issues. Monitoring recruitment figures to ensure targets are being met on an ongoing basis. Administration of the strategic account management CRM. Sharing student insights internally in a timely manner to assist group wide reactive activity to any notable trends in the market. Maintaining knowledge bases and being a single point of truth for information about your partner. Work with Contact Centre colleagues to ensure the team is always focussed on agreed priorities. Ensure partner data is seamlessly being added to the UniQuest platform. What you’ll have Experience of working in higher education. A great track record in managing stakeholders and relationship management. Impressive communication and prioritisation skills An analytical mind with the ability to look at the bigger picture whilst also being able to get into the weeds. What you’ll get To drive and strengthen relationships with our partners. To have an impact on one of the most important decisions a person will make. To be able to work with like-minded people that are all striving to ensure our partners love us. At UniQuest, we work hard to create a fantastic workplace where employees feel engaged and supported. We take various steps to ensure our team can excel in their roles and seize new opportunities. In exchange for helping us do business in the right way, we have a rewards package that includes your salary, a company performance-based bonus and other nice things like an extra 3 days off at Christmas. At UniQuest, we believe in having a diverse team at all levels of the company. We welcome applications from everyone, no matter their background. Our Equal Opportunities Policy is here to help everyone who works with us reach their full potential. We want to make sure that all the talents and resources of our team are fully utilised to create a workplace with opportunities for everyone. About Keystone Education Group At Keystone, you will be working with passionate, professional and high-performance individuals. Together, we have grown successfully into more than 700 talented employees with sites that are recognized as the world's leading search engines for education. Ambition, drive and great ideas help us reach our goals – join us in the next step of your career! Application Instructions Please send us your application by hitting the button "Apply here!". Keystone is an equal opportunity employer. We celebrate diversity and are deeply committed to fostering an inclusive environment for all employees. Please note that applications will only be accepted from candidates who are living in the UK and authorized to work for any UK employer.  This role is not eligible for sponsorship. Business UniQuest Role Partnerships/Product/Account Management Locations Remote - UK Employment type Full-time Remote Status Fully remote Remote - UK Three of many benefits A fun workplace We believe in creating a good environment between co-workers by participating in enjoyable activities such as sports events, after works and travelling. Opportunities to grow We believe in giving every employee opportunities to develop their skills and capabilities by providing them with both external and internal courses and training. Reward for effort We believe in showing appreciation to our employees. Workplace & Culture Our workplace culture is shaped by people who are driven to achieve and dedicated to making a difference. Our vision is to find everyone in the world the right education, and our values are how we achieve that. They guide us to come together, take bold steps, innovate, and stay committed to our mission every day. Driven by our core values Creativity, Courage, Commitment and Collaboration , we craft innovative solutions and take a dynamic, flexible approach to problem-solving, embracing creativity as a catalyst for growth and progress. We face challenges head-on, with the courage to explore new paths and the expertise to turn obstacles into opportunities. By connecting as a team, we foster a collaborative and supportive environment that brings out the best in each other and keeps us aligned around a shared vision. Our workforce brings together talent from over 70 nationalities. We are a truly global team where diversity strengthens our collaboration and drives us forward. With deep commitment to our mission, we deliver with integrity, always working toward success for the students, institutions, and families we serve, helping everyone in the world find the right education. About Keystone Education Group Keystone is trusted by more than 100 million prospective students every year to help them make one of the most important decisions of their lifetimes, namely, which educational program to attend. At Keystone, we help students find the right education to pursue their dreams, whether they are seeking higher education, wanting to expand their knowledge through a course, or upskilling as a professional. For education institutions, we offer an end-to-end solution across the entire student recruitment value chain, providing tech-powered student marketing and recruitment services to over 5,500 institutions in more than 190 countries. We aim to help institutions reach, engage, recruit and enroll students at scale, without compromising on providing a quality student experience. Founded in 2001 Co-workers 700+