Partner Enablement Manager

About Foundant: At Foundant, we empower mission-driven organizations to manage their data, workflows, and impact with our comprehensive software solutions. From grant management and community foundations to process automation and data collaboration, our combined expertise supports a diverse range of organizations - from nonprofits and charitable entities to corporations and governments. We’ve created a powerhouse of solutions designed to meet the unique needs of organizations striving to make a difference. Together, we’re setting new standards in innovation, flexibility, and impact management by helping organizations achieve their missions more efficiently and effectively. Overview Foundant is looking for a Partner Enablement Manager to build and steward a partner ecosystem across four of our product lines: GivingData, CommunitySuite, Grant Lifecycle Manager (GLM), and Scholarship Lifecycle Manager (SLM). This is a relationship-first role — you will be the primary point of contact for a network of individual consultants and small professional services firms who operate in the community foundation, philanthropy, and grants management sector. This role is not about building a large, formal program architecture. It is about cultivating trust with the right people, ensuring they are equipped to serve our mutual clients well, and creating the conditions for partners to grow our client community. You will also maintain a bench of vetted independent contractors who can flex into implementation capacity when project demand exceeds our internal team. Where You’ll Work: As a remote-first workplace, we believe in offering flexibility and the freedom to work where it suits you best, while staying connected through technology. Our global network of talent is supported by physical office hubs and virtual collaboration, fostering a dynamic environment where innovation and growth thrive. With headquarters in Bozeman, Montana (Foundant), Toronto, Canada (SmartSimple), and our EMEA office in Dublin, Ireland, you’ll be part of a globally connected team. Whether you’re working remotely or from one of our office locations, you’ll be contributing to a vibrant, collaborative culture focused on driving meaningful impact across the world. What You’ll Do: Partner Relationship Management This is the core of the role. You will own the relationships with all active and prospective partners across GivingData, CommunitySuite, GLM, and SLM. Serve as the primary point of contact for all active partners Conduct discovery conversations with potential partners to understand their expertise, client base, and strategic goals Align each partner to one or more focus areas: Vendor Selection, Implementation Assistance, Specialized Support, or Implementation Lead Host regular check-ins and quarterly business reviews with partners and internal leadership Identify and onboard new partners with the skills our clients need — particularly in fund accounting, implementation, and grants management consulting Partner-Sourced Pipeline & Business Development You will work closely with partners to help them understand our value propositions well enough to represent us effectively in front of prospective clients. Equip partners to represent Foundant products in vendor selection conversations, including demo capabilities and competitive positioning Track and report on partner-sourced pipeline and closed deals Identify opportunities to deepen partner engagement and expand their role in generating new business Partner Enablement & Training Partners need to understand our products deeply enough to serve clients well. You will coordinate the training and resources that make that possible. Design customized training plans for each partner based on their focus area and product line Coordinate with the Senior Manager of Learning & Enablement and subject matter experts to deliver 1:1 training sessions Manage partner access to training materials, webinars, Knowledge Base articles, sandbox environments, etc Ensure partners can confidently demonstrate platform functionality and represent our value propositions Flex Contractor Bench Management When implementation demand exceeds internal capacity, we rely on a bench of vetted independent contractors. You will own this bench. Identify, vet, and onboard individual contractors with implementation expertise across GivingData, CommunitySuite, GLM, and SLM Maintain an up-to-date roster of available contractors, their skills, availability, and product certifications Coordinate with the Implementation team to deploy contractors on projects as needed Ensure contractors are properly enabled and aligned to Foundant standards before engaging with clients Collaborative Project Support When partners and contractors are engaged on client projects, you will help ensure smooth coordination between all parties. Facilitate project kickoffs between partners, contractors, and Foundant Implementation Project Managers Establish timelines, deliverables, and communication cadences for joint projects Serve as an escalation point for partner or contractor issues on active projects Collect client satisfaction feedback and case studies from completed partner-led engagements Program Operations & Reporting Track and report on key partner program metrics: partner-sourced leads, deals closed, client satisfaction (CSAT), project success rates, and partner satisfaction Maintain a documented partner registry with partner profiles, focus areas, and engagement history Report program performance and ROI to leadership on a regular cadence Continuously refine partner program structure and resources based on data and feedback What You’ll Need: 3–5 years of experience in partner management, channel partnerships, client success, or relationship management roles Familiarity with the nonprofit, philanthropy, community foundation, or grants management sector Demonstrated ability to build trusted, long-term relationships with external partners and internal stakeholders Customer-first mindset — you make decisions based on what is best for the client and partner, not just internal convenience Comfort operating with ambiguity and building processes where none previously existed Strong project coordination skills with the ability to manage multiple partner relationships and active engagements simultaneously Excellent communication and facilitation skills across different audiences — from individual contractors to executive stakeholders Analytical mindset with experience tracking and reporting on KPIs Preferred Experience working with or in a consulting or professional services environment Background in SaaS implementation, partner enablement, or learning & development Experience building or standardizing programs across multiple teams or products Existing relationships in the philanthropy/grants management consulting ecosyste m Why You’ll Love Working at Foundant: At the heart of everything we do is a commitment to innovation and making a positive impact. Whether you’re working on projects that empower not-for-profits, community foundations, or corporations, your contributions will help drive real-world change. We offer competitive salary and benefits, including tuition, and lifestyle reimbursements, and bespoke mindfulness and fitness initiatives. With our Flexible PTO policy, you’ll have the freedom to manage your time in a way that supports your personal well-being and professional success. We’re committed to your professional and personal development. With our merger, you'll have the chance to collaborate across teams, giving you exposure to diverse ideas, expertise, and projects that span multiple industries. As part of a larger organization, you’ll have even more opportunities to grow your career. Whether it’s exploring new roles, leadership opportunities, or shifting to a different department, we support internal mobility to help you achieve your career goals You’ll enjoy autonomy and responsibility, empowering you to approach your work creatively and independently, fostering innovation and independent thought. Employee recognition is a core part of our culture. When you do a great job, we make sure everyone knows about it! Foundant is an equal opportunity employer, committed to building a diverse workforce that represents the communities we serve. We welcome and encourage applications from all qualified candidates, and will consider all applicants without regard to race, color, citizenship, religion, sex, marital/family status, sexual orientation, gender identity, Indigenous status, age, disability, or individuals who may require accommodation. In accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act (AODA), and other applicable legislation, Foundant is also committed to providing accommodations throughout the interview and employment process. Accommodations are available upon request for candidates participating in all aspects of the selection process. If you have accessibility requirements during the recruitment process and require accommodation, please contact [email protected].