Overview
Looking to TRADE up to a better opportunity?
Island Air Co.
is looking for a self-motivated individual with a positive attitude to join our growing and dedicated team! This position involves handling customer inquiries, crisis management, booking service calls, and dispatching for various service locations.
Schedule:
Monday - Friday (Flexible)
Part-time
What you will do:
Answer incoming calls from new and existing customers
Manage customer concerns by providing appropriate information and assistance to customers in urgent need while ensuring a positive customer experience
Schedule service calls and appointments for customers
Coordinate and dispatch service technicians to multiple locations, ensuring timely response to customer requests.
Work collaboratively with a remote team to share information, address challenges, and provide support when needed.
Participate in training sessions to familiarize yourself with company policies, procedures, and service offerings.
What you bring:
Strong communication and interpersonal skills.
Ability to manage and prioritize tasks in a fast-paced environment.
Empathetic and customer-focused approach.
Benefits:
Comprehensive training provided.
$15 hourly plus commission
Who we are:
Island Air Co. is a leading provider of HVAC, plumbing, electrical, and generator services. We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.
If you are a customer-focused individual with excellent communication skills we invite you to apply for this exciting opportunity to contribute to our team's success!
We are an Equal Employment Opportunity Employer